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Excellent 8.1
Based on 2703 reviews

Recent customer comments

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Excellent



based on 2703 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

Amanda C.
Singapore
April 14, 2015
pleasant experience
view, hotel room, lobby
There is shuttle bus service hourly, which we didnt use. Rooms are comfortable with views out. Bathroom is clean and bright. Gym facilities and pool are quite decent. We came by public transport MRT, so had to walk down a few small streets to get to the hotel which takes around 10mins. Its quite a pleasant easy walk.

Paul W.
United Kingdom
April 14, 2015
Habour Grand
The breakfast was excellent, perhaps the best we have had in any hotel, the bed was very comfortable- we had our best night sleep for a long time. The staff were helpful and radiant
Very pleasant

Weng T.
Macau
April 13, 2015
not very clean
the staff were very nice and helpful. it is very close to MTR station. the view was nice
the cups in the bathroom had hair and white watermark in them. otherwise the room looks clean.

WEE C.
Singapore
April 13, 2015
Wonderful 4 nights stayed
Friendly staff, nice room & bed

waraporn R.
Thailand
April 13, 2015
Nice habour view
Victoria harbour view, service, clean
You can see the best view from the hotel restaurant, its very attractive

leslie F.
Malaysia
April 11, 2015
Nice view from hotel
Delicious food , nice staff, comfort room
Near to city , easy to get transport , nice staff , value for money

Che I.
Hong Kong
April 10, 2015
Good location, nice view
The swimming pool is great! Views from the room are nice. Clean and tidy room.

Areeya T.
Thailand
April 08, 2015
Huge room. Nice view. Good location
room. Staff and service
good valued for money.

Alvin B.
Australia
April 08, 2015
Great location & good value hotel
Location, value & service
We stayed at a harbour view room which is a must - the view of Victoria Harbour is great! The rooms are decently sized for a couple and comfortable with all the usual amenities. Wifi is included but only available for 2 devices. The room was always cleaned to a great standard. We never got to try any of the restaurants however, we did have afternoon tea in the upstairs bar which was good & great value - the view from the bar is amazing. Service at the hotel was good overall. Our needs were meet and when we requested a high room floor, the front desk tried their best to accommodate. Location-wise the hotel is situated a short walk from Fortress Hill MTR which is very convenient as we could get to all the main areas we needed to simply by hopping on the train. Overall, we would definitely stay here again.

Marieta K.
United Kingdom
April 07, 2015
Good location, fabulous hotel!
Luxury, comfort, great view
Luxury hotel with great view, very helpful and polite staff. Conveniently located just few minutes from the Tube station.