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Excellent 8.1
Based on 2703 reviews

Recent customer comments

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Excellent



based on 2703 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

Adrienne G.
United Kingdom
January 04, 2015
nice nights sleep out of the city
nice pool,out of city location,comfortable room

hokiardi A.
Indonesia
January 02, 2015
Good hotel, but...
Nice view, great food, close to mtr
My stay was great until my last night there when me and my wife were packing for our flight back the next day. We found out that my wife's pair of shoes was gone. We searched the room thoroughly, but we couldn't find it. A pair of pink shoes and the shoe box was gone. We didn't complain to the hotel because it was pretty late at night and we were very tired. We didn't want to cause a scene, and we have a flight to catch in the morning. It would be great if Harbour Grand Hong Kong Hotel could improve more on this matter. Other than that we had a pleasant stay. Great food on their 5th floor restaurant, also the hotel is not too far from MTR station and grocery store.

andrew P.
United Kingdom
January 02, 2015
Great staff & service. Rooms shabby
Great service, access to Club lounge and convenience for Hong Kong downtown
We stayed for the New Year fireworks. Hotel allowed us on the roof terrace which was fantastic. Definitely recommend the Club room option - access to the lounge which has great views of Victoria Harbour. Rooms could do with a refurb - quite tatty. Make sure you book non- smoking. The lift stopped on a smoking level and the smell was disgusting

Peter L.
Australia
January 02, 2015
good base for Christmas shopping
access to transport, efficient staff, excellent food
We planned a few days between Christmas and New Year for shopping and site seeing in HK. Hotels that would normally be considered as value for money near the centre in Kowloon or on HK island seemed to have raised their prices for the season, so that we ended up booking the Harbour Grand hotel, a little further out. The hotel itself is close to transport, with the MTR, buses and trams easily accessible by a short walk and thus location was no issue. Services provided by the hotel were excellent. We flew overnight and were able to check in by 9.00am, only an hour after arriving at the hotel. In-room dining was excellent, with the food of very good quality and delivered ahead of the quoted time. Also, the buffet at breakfast was of high quality and the room had nice enough ambiance, despite the large number of guests having breakfast.

Fola L.
Macau
December 31, 2014
location is good and reasonable price
location, price, clean

Andreas L.
Germany
December 31, 2014
Very Nice hotel with great food and view
View, Service and Standard
Very nice hotel, for business or couples. Great view. do get the harbor club upgrade, it is worth it, especially if you have some extra time, the only let down is the pool which is at the bottom with not so nice view.

Wing C.
Hong Kong
December 30, 2014
Nice place for weekend staycation in HK
location, room service breakfast, huge tub
It's true 5-star. Rooms are comfortable with good amenities and a huge bathtub. The room service american breakfast is a must. This is a great hotel for a couply staycation on HK island.

kenneth B.
Philippines
December 30, 2014
Will be back
The view was superb! Bathroom design top class

Sandro S.
Brazil
December 29, 2014
Clean and confortable
Staff, Price and Comfortable
It was great to stay at Harbour grand once again. The Hotel still keep the same good service for years . The rooms are still very clean and comfortable.

Xin M.
China
December 29, 2014
Very good hotel, excellent value for the money
Nice stuff, good club entertain, clean room
the club harbour view room is excellent. And the breakfast is included in the room fee and the harbour view is excellent. The staff is very friendly and helpful. There is a H2 shutter from HK station to the hotel and the hotel also also has its own shuttle to the HK station and the causeway bay. the hotel is within 5 minutes walk to the fortress hill MTR station. Very convenient. My gf likes the hotel very much.