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Excellent 8.1
Based on 2736 reviews

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Excellent



based on 2736 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

Alexis F. from Philippines
Couples
Stayed 3 nights in June 2016
Very good location!
The staff were all helpful and friendly.
Reviewed June 29, 2016

sineenart C. from Thailand
Business travelers
Stayed 3 nights in June 2016
Best service/ good food
The hotel shuttle bus go to HCEC in morning time (just during the show).
Reviewed June 27, 2016

David G. from United Kingdom
Couples
Stayed 7 nights in June 2016
Just back from Harbour Grand HK
My wife and I have just returned from a week in this lovely hotel. We had a room on the 39th floor and the view over the harbour was fabulous. The view from the 'Club' lounge was better still. 'Club' facilities and service were excellent as were the hotel's pool, gym and spa. Staff were numerous, competent and polite. The hotel is located on the fringe of the hotel district but as Fortress Hill MTR station is 200m from the hotel accessing Central / Kowloon etc. is simple and quick.
Reviewed June 26, 2016

Calvin B. from Singapore
Couples
Stayed one night in June 2016
Friendly and accommodative staff
Hotel staff Ms. Ada was quick to respond to the request for high floor non smoking amid a previous review from another guest who complained about the construction noise next to the hotel. We were given level 38 with a nice sea view after I commented that feedback they received. Thank you Ms. Ada, keep up the good job to satisfy customer. Cheers!
Reviewed June 26, 2016

Daniel S. from Chile
Business travelers
Stayed one night in June 2016
Great
The best hotel in HK! My favourite room 3131!! Thanks guys!! Highly recommended!
Reviewed June 26, 2016

Ocari P. from Venezuela
Couples
Stayed one night in June 2016
Ok stay.
I think that for the price you pay for this hotel you can get a better one somewhere else. The view of the rooms are nice but nothing more
Reviewed June 24, 2016

CLARE P. from United Kingdom
Couples
Stayed 4 nights in June 2016
Halong Bay
Lovely lobby. Hotel rooms are dated and need revamping. Pool area was good, just ashame it's an indoor pool when the weather is so lovely outside! Bar area (if you can call it that) is poor. Seats need a good clean. Location was good & is a 10 / 15 minute walk to the beach. Staff were wonderful & helpful. Very friendly too.
Reviewed June 19, 2016

Hok C. from Macau
Families with young children
Stayed one night in July 2015
Got a upgrade to a higher floor room with view
Nice staff and great view with the room, kinda big room with a round tub.
Reviewed June 16, 2016

Shuk W. from Hong Kong
Business travelers
Stayed one night in May 2016
i booked executive room every time, its excellent
nil
Reviewed June 14, 2016

kanakia J. from Hong Kong
Business travelers
Stayed one night in January 2016
good location
good location
Reviewed June 12, 2016