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Excellent 8.1
Based on 2703 reviews

Recent customer comments

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based on 2703 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

Daniel B.
April 26, 2014
Great hotel, friendly staff, very comfortable room
Good food and drinks (for us included in club room), comfortable room, very friendly staff
Very good experience staying here for 2nights. We had a club room on the 39th floor. Club rooms costs a bit extra, but are well worth the money if like us you want to get pampered. From breakfast to afternoon tea and cocktails (next to the regularly available softdrinks, coffee and tea), good quality food and drinks were provided. The friendly staff willing to assist in anyway possible combined with the nice view we had and overall comfort level of the room provided us with a great end to our 3week holiday. On the 'negative' side, the hotel isnt in the exact centre requiring a walk or other way of transportation to get there. No issue for us, but for people not as much into or able to walk and wanting to be in the exact centre, this is something to keep in mind.

April 25, 2014
Club service was outstanding with views to match
Great Club service from Gloria, Grace and Roger...well done. Views views views....woohooooo
Excellent and enjoyable, will be back again for sure...

Gareth J.
United Kingdom
April 23, 2014
Location, size of room and cleanliness
The stay was adequate. The room is large , clean and good value.

Muhammad R.
April 22, 2014
good comfort, near MTR & easy access to fast food.
location, comfort & service
went for a 5 days trip with my spouse + an infant for a holiday. Hotel is abit on a high side but as compared with other hotels (where my friends whom we meet in HK are staying) is bigger. area is quiet, 5 mins walking to MTR & fast foods like subway, McDonalds & burger kings. Nice view & always looking fwd to end a tiring day back at the hotel. staff is friendly & speak perfect English. Pool & gym is good. catered to all my request. best thing is there is an airport shuttle service (bus) at HKD150/pax to and from hotel (if ur taking taxi it would cost around 300 per trip so for 2 pax, its worth it).

Trevor O.
United Kingdom
April 15, 2014
Comfortable and Good Value for Money
Comfortable room. good location and good value
First a little criticism - there was a large (unnecessarily so) bath tub. Getting in and out was not easy and for children, elderly and mobility challenged could be a problem. That apart it was a very good stay. The huge lobby was impressive. The room was a good size and very comfortable. Throughout the staff were helpful, considerate and professional. The location was good and was just a few minutes walk to MTR and other public transport. Plenty of good eating in the area. In short a very good hotel and will stay there again.

Surya D.
April 14, 2014
quite nice hotel, professional staffs
Nice View , friendly staffs , location
The hotel location is set away slightly from "Central" Hong Kong, beautiful views that the rooms have of Hong Kong Harbour, beautiful day and night.

Francois S.
April 13, 2014
Clean and nice hotel, room a bit cramped
Nice, clean
Hotel is close to Victoria Park. Currently (March 2014) there is a huge construction work going on right next to the hotel so it gets noisy. The hotel is nice overall but the rooms are on the small side. A bit too expensive for what is offered.

Trevor L.
New Zealand
April 13, 2014
Conveniently located for my business activities
Location, service, price
I was there on business attending external meetings so I did not spend a lot of time at the hotel. Overall the stay was excellent

Robert S.
April 09, 2014
Nice new hotel. Nice rooms and function rooms.
Nice rooms lobby function rooms
Good hotel. Tasteful interiors without being tacky like the others. Location a bit off

United States
April 03, 2014
Value for money