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Excellent 8.1
Based on 2736 reviews

Recent customer comments

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based on 2736 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

NUTTAPONG P. from Thailand
Stayed 3 nights in April 2014
Impressed Bay View
Impressed Bay View, Spacious Room and Good Room Service
Comfort and Convenient hotel. Good view and location.
Reviewed May 09, 2014

Malcolm D. from Australia
Stayed 6 nights in April 2014
Best hotel experience of my life
views, service,quality of everything
staff need to be complimented on their excellent performance. Our stay could not have been better. Well done to all concerned.
Reviewed May 08, 2014

Sissel A. from Norway
Families with young children
Stayed one night in May 2014
great breakfast, soft bed, nice city view
breakfast, bed, swimming pool
Reviewed May 04, 2014

Tsz L. from Hong Kong
Stayed one night in May 2014
Nice staff on services and always smile
energetic staff, respectful staff, happy staff,
Reviewed May 04, 2014

Aditya N. from Indonesia
Business travelers
Stayed one night in April 2014
Spacious room and near MTR
Close to MTR, spacious and comfortable room
I arrived close to midnight and checked out at 11am on the next day so had no chance to observed the facilities, but the room is spacious and comfortable. Location of the hotel is near MTR station.
Reviewed April 27, 2014

Carol W. from Hong Kong
Solo travelers
Stayed 5 nights in April 2014
Overall Pretty Good
Very Attentive Club Level Staff
Overall, the stay was pretty good, I chose the Club level, just because I'm a solo traveller, it's easier for meals. One VERY WEIRD thing is that the whole room mirror is a normal mirror, but the mirror in the shower/tub is a ONE-WAY mirror? I didn't question, as I had too much things I need to do when I was in HK. On the bathroom counter, I've moved the tray that have all the amenities I've found a guitar pick and along with a couple of pubic hair!!!, coach was kinda dirty cover with short hair, bed was comfortable and did have an AMAZING view. As I mention I chose the club level and the staff there were amazing, they remember who you are and even your meal preferences. Left me speechless.
Reviewed April 27, 2014

JACK A. from Australia
Stayed one night in April 2014
Yet again a most enjoyable stay at Harbour Grand
Club, Club, Club is a must here
Another great stay at the Harbour Grand, thanks to the staff...
Reviewed April 27, 2014

Daniel B. from Netherlands
Stayed 2 nights in April 2014
Great hotel, friendly staff, very comfortable room
Good food and drinks (for us included in club room), comfortable room, very friendly staff
Very good experience staying here for 2nights. We had a club room on the 39th floor. Club rooms costs a bit extra, but are well worth the money if like us you want to get pampered. From breakfast to afternoon tea and cocktails (next to the regularly available softdrinks, coffee and tea), good quality food and drinks were provided. The friendly staff willing to assist in anyway possible combined with the nice view we had and overall comfort level of the room provided us with a great end to our 3week holiday. On the 'negative' side, the hotel isnt in the exact centre requiring a walk or other way of transportation to get there. No issue for us, but for people not as much into or able to walk and wanting to be in the exact centre, this is something to keep in mind.
Reviewed April 26, 2014

JACK A. from Australia
Stayed 4 nights in April 2014
Club service was outstanding with views to match
Great Club service from Gloria, Grace and Roger...well done. Views views views....woohooooo
Excellent and enjoyable, will be back again for sure...
Reviewed April 25, 2014

Gareth J. from United Kingdom
Solo travelers
Stayed one night in April 2014
Location, size of room and cleanliness
The stay was adequate. The room is large , clean and good value.
Reviewed April 23, 2014