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Excellent 8.1
Based on 2662 reviews

Recent customer comments

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based on 2662 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

United Kingdom
September 14, 2013
Good food, great pool, spa and sauna, efficient, friendly attentive staff (not necessarily in this order as they were all good)
It was a great place to stay, a bit far from the centre, and a bit industrialised, still lots of building work going on around the streets but close to MTR, buses and trams, so not a problem for us. It still felt very safe walking around late at night. Very affordable for the high standard of food, service, rooms and comfort. As it's a bit Northwards from the CBD, the view wasn't 100% of the Harbour but it was still good enough for us - for the money. Pool, spa etc. were all good and the staff were terrific. Would definitely stay there again. The buffet breakfast and dinner were the best ever!

8 Surya D.
September 12, 2013
Great view, comfortable, convienient
Nice Hotel, Easy Access to MTR, Nice Service
We had an excellent stay.this was our many visit.the food was gorgeous,the service excellent,and the view was hard to leave.our limo taxi to and from the airport was very smooth,with lovely drivers.

7.7 Surya D.
September 12, 2013
clean room, convenient traffic, nice design
good view, good location, comfortable
MTR (Fortress Hill Station, which is just a couple of stops away from the popular Causeway Bay Station). Its quiet and not that many people. But once away from the annoying crowd, it is actually very comfortable.

9 James P.
September 09, 2013
Was upgraded to a suite - amazing room
Amazing room, excellent view, very nice restaurant
I was upgraded to a suite which was amazing - great view and huge room. Great value for money

10 Ann F.
United Kingdom
September 09, 2013
Beaytiful hotel in a great location
Room, location and staff
Room size, facilities and location. close to amenities.

10 Wong W.
September 05, 2013
luxury lobby.nice room suites

South Korea
September 05, 2013
easy access to public transport, close to local restaurants, harbor view
Scenery outside the window is too good and the staff was friendly .

8 shum M.
Hong Kong
September 05, 2013
Nice view
Nice view, beautiful bar (41st floor), good buffet
The overall experience is pretty good, very nice hotel, convenient location. If I have to say something about this hotel, I would say that the size of the hotel room is not that big, and the windows are a bit small... but overall acceptable.

8.7 Au L.
September 04, 2013
Deluxe Hotel with great harbour view
Comfortable, convenient for shopping and sightseeing

8.7 Au L.
September 04, 2013
Deluxe Hotel with great view of Victoria Harbour
Great view, comfortable, convienient