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Excellent 8.1
Based on 2738 reviews

Recent customer comments

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based on 2740 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.5
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Andrew R.
United States
November 19, 2013
good service, nice design, easy to find
good service, nice design, easy to find

Kenny Y.
November 18, 2013
Good Hotel
Big room, big bathroom and good service
I will comeback whenever possible. The hotel has great deal of space. I really love this kind of room. They give me great impression. I will choose this hotel again.

Peiling G.
November 18, 2013
Impatient Check-in Service, others are not bad.
sea view; clean room; good lobby
I arrived two hours earlier on that day and I remembered my last question is:"Could you call me if the room's ready?" And the staff who did check-in for me said:"Just come here at 2pm." I repeated:"Could you call me if it's ready before 2pm?" He answered:"I said, just come here at 2pm."

Simon C.
United States
November 18, 2013
harbour view, harbour view and harbour view
Overall very good. Harbour view from this hotel is awesome.

Graham C.
United Kingdom
November 15, 2013
Great Location for a Business Trip
Location, Proximity to MTR, Great Club Loung Facilities
Hotel is close to MTR Fortress Hill station so this makes getting around really easy. There are regular shuttels to Hong Kong Station for Airport Express and ferries. Club Lounge is well work upgrading to - views are fantastic over the harbour and free drinks in the afternoon/evening together with a great breakfast in the lounge make it a must!

kau L.
Hong Kong
November 12, 2013
nice staff
good location
Room is big and clean. Staff are helpful and nice. will recommed to my fd!!!!!!!!!

Nyukhun J.
November 09, 2013
Excellent and attentive staff
Spectacular night light show of the city, club lounge facilities very convenient, attentive staff
One of the nicest Asian hotels we have stayed at in Asia where the staff treats their guests with courtesy and genuine care.

Chad D.
November 07, 2013
Nice accessible hotel
Close to train station, Good staff, Nice restaurant/bar with view

Makhumbo M.
South Africa
November 04, 2013
The lobby and facilities are elegant, rooms small
lobby & facilities, harbour view and proximity to public transport (MTR)
The fact that they offered us a room with 2 separate beds, did not go well for a couple on a romantic break away. It was rectified after the first two nights.

Joseph B.
United States
November 01, 2013
Comfortable warm friendly secure atmosphere
Location,service, affprdab;e
The stay was pleasant and stress free. I love Hong Kong and never had a bad experience, at any hotel. The people are warm and friendly and there is a sense of security there.