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Excellent 8.1
Based on 2704 reviews

Recent customer comments

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Excellent



based on 2704 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5

Loo C.
Malaysia
September 29, 2013
Good Food and Shopping
Clean, Near to public transport and good food near the hotel

Wing C.
Hong Kong
September 27, 2013
hotel staff is friendly and helpful, nice room
reasonable price, nice staff and restaurant
room, staff, restaurant are good. Close to shopping area. I will book the same hotel again next time.

Qi S.
Australia
September 27, 2013
Great Location, will come back again
Central Location, Clean room, nice staff
This is a very happy expenience to stay in Harbour Grand HK hotel, Nice staff is always ready to assistant with everything, clean room and central location, will recommend to friends and come back again.

Simon C.
United States
September 26, 2013
Good location, so so staff & policy
Location, location and location
The room was tiny. One staff at the front desk had an attitude - did not help guests while herself was doing nothing. Charge of HK$130 for Internet was steep.

Chia Y.
Singapore
September 25, 2013
Awesome suite room experience!
comfort, view, size
awesome stay! received unexpected complimentary upgrade to suite room and the whole experience was lovely! room comprises of a bedroom, living room and mini kitchen. the bathroom overlooks the entire harbour and room also has a view of the harbour too. the bathroom is a big plus point to me. not a very convenient place though, i'd prefer to stay in the heart of causewaybay/central but the room makes up for the lack of convenience! yet come to think again, heart of shopping area would not have a harbour view? so there's plus and minus. it's important to come back to comfort after a long and tiring day walking outside. hotel lobby was normal, not too impressive but the room makes up to it as well. bellboy service when receiving taxi were rather aggressive, not too friendly. front desk staff has good service and are friendly. it was an overall good experience and will stay again if i were to come hk!

Gianluca C.
Italy
September 24, 2013
good quality, but I was expecting more
Central location, good quality generally speaking
good and quiet even though I was expecting more from this hotel; however I can summarize as good in the standard!

Shun W.
Hong Kong
September 24, 2013
Nice design, gem of the city
Victoria Habour View, Nice Restaurant
Although the room is a bit small, the design is great and is comfortable to sleep. The rooftop bar and restaurant are excellent. I think there is still room for improvement of the staff's service. Overall, there is nothing to complain about, given only HKD 1500 with Victoria Harbor view.

Ludolf E.
Germany
September 24, 2013
nice and clean, attentive staff & service
great service, nice pool
We had trouble at the check-in, as there were no non-smoking rooms available. We got an upgrade, but felt it was too loud, so we asked for a higher floor. We received another upgrade to a full executive suite together wtih lots of apologies. Also the service at the pool and the door-guys were very very attentive. I would go there again. Just location is a bit of an issue, but we were visiting whole HK island anyway.

chamindri H.
Sri Lanka
September 20, 2013
Ok. Nothing fantastic
Friendly bell staff , good concierge , shuttle bus to the city
Very average. When we book through Agoda, we are always given the smaller and lower class rooms I feel. My brother and I booked on the same days - 4 nights. I got a very small room which. and he got a large room with a great view. We paid the same for the same room variety. This hotel has two wings. I recommend to agoda booking people that they should specify and get the rooms in the better wing

GENNADY P.
Russia
September 18, 2013
A pleasant 5 star experience.
Price, location, room size.
As a return guest of Harbour Grand Hong Kong hotel I am pleased to mention that its quality and price policy are the best among 5 star hotels in HK. No need to look further.