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Excellent 8.2
Based on 1269 reviews

Recent customer comments

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based on 1269 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.8

Keeron T.
November 01, 2014
Close, but not a full 5 stars
Staff, lobby and roof top views, free shuttle bus to Tsim Sha Tsui
We arrived at the Harbour Grand and were pleasantly delighted that we had been upgraded to a bigger family room as opposed to just a regular harbour view room. With all the photos of the hotel we saw online, we were expecting to see the infamous Hong Kong harbour from our room, but instead we had a view of the much quieter and less scenic part of it. That was ok...but at the price we paid, I really expected 'the view'. Out room had a much smaller TV that we imagined and the carpets were a little stained in and around the doors of the room. It also smelled slightly of left over cigarette...not overpowering just lingering. The bathroom was big, but not as luxurious as other 5 stars we has previously been in. The toilet was small and in a cramped corner of the bathroom. As this was our 10 year honeymoon return to Hong Kong, we were greeted with a very nice bottle of wine and some fresh fruit which was a real plus from the staff. The hotel itself was really out of the way of Kowloon and ultimately, I think we would have fared better had we stayed in another 5 star place closer to the avenue of stars. This for us was more like a high 4 or 4.5 star hotel.

sue M.
United States
October 31, 2014
Miss mo
Clean, friendly and relax
I had great experience during my stay there. The hotel is very clean, right in front of the harbour with a great view, very relax.

Cheuk T.
United States
October 30, 2014
Nice hotel with great price
location, staff, space

South Korea
October 29, 2014

Li L.
October 27, 2014
High price, small room
Nice view, friendly staff
The room has no view and it is extremely small for that price we paid. I was shocked the moment I opened the door. Ridiculous! Bathroom was small too!

huabo C.
Hong Kong
October 26, 2014
Very good view and relax mood I really enjoy it wi
Best of the best in every aspect
Old hotel but new experience

David T.
United States
October 20, 2014
Nice place will go again
Location, View and staff
this place has great staff, decor is nice but dated.. club level is worth the value .. great shopping and restraunts around so so food at hotel --- world class views of the bay

David T.
United States
October 20, 2014
Great Place- Awesome View but so so food
View, Staff, location
around lots of restaurants shopping great view

October 16, 2014
Fantastic hotel
Nice view, comfortable room, nice staff.

Wai L.
United Kingdom
October 14, 2014
Beautiful view
the harbour view is definitely worth the extra cost! very clean room and spacious