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Agoda Verified Reviews

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Good



based on 4194 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.9
  • Location 7.7
  • Room Comfort/Standard 6.4
  • Staff Performance 6.4
  • Value for Money 6.6
  • Food/Dining 5.6

3.7 Yau L.
Hong Kong
May 04, 2014
small room
fast check in check out room facilitates easily assessed to public transport
The room is not worth the value of money. It is quite small and not comfortable.

5.7 herman J.
Indonesia
May 04, 2014
easy transfer to hotel by mtr and taxi
close to shopping,food and many mini market 7 eleven
Staff hotel not friendly ,restaurant is bad menu

6.7 Pui L.
Malaysia
May 02, 2014
👍location, but room is too small to move around:(
Clean, near to shopping area and MRT station.
Great and convenient place to stay................

6.7 Kampol H.
Thailand
May 02, 2014
convenient for shoping
good location,cheap,okay
convenient to take MTR,Bus, good food around Hotel

4.7 CRYSTAL L.
Malaysia
May 01, 2014
Harbour Hotel
convenient

5 David C.
Hong Kong
May 01, 2014
Budget hotel with average service and amenities
Convenient location, easy access to transport, close to shopping area
The hotel needs to improve its service as some the equipment were broken, and they did not get fixed even after the information is passed to the management office. The location of the hotel is quite convenient, as it is a close walk to nearby shopping area and public transportation.

6 Eddie W.
Malaysia
April 27, 2014
Nothing
Nearby shopping mall, easy access to train station and restaurants
Small room, but ok to stay for 1 night. Nearby shopping mall and restaurants.

4 john C.
Philippines
April 26, 2014
Good
Affordable, easy for shopping,
Satisfactory

4.3 Pamela N.
Philippines
April 25, 2014
don't expect so much
location
Just an average hotel where you get what you pay for. Reasonable considering the location but staff were not nice. Housekeeping needs more training too. They hardly cleaned the room.

3.7 Pamela N.
Philippines
April 25, 2014
Terrible customer service and poor condition
location
We got this hotel for around which was considered cheap considering the location. Although on the first night, we were given a very tiny room with a broken aircon! Which I believe we were deliberately given this room in the hopes that we won't complain. Aircons do not generally break down suddenly. Previous nights were booked so they would have had complaints about the room. But then, they still gave us this room. They were not able to transfer us to a different room nor offered to transfer us to nearby hotel for the night. We came during summer so imagine the heat and being enclosed in a less than 10sqm room. All they did was gave us a small fan!! The following night, we were transferred to a different room, which was way better than the hole they put us on the first night. Overall, I would not recommend you to stay here as the reception staff were very unprofessional. Just book Pop Hotel which is just few steps away from this hotel.