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Agoda Verified Reviews

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based on 4194 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.9
  • Location 7.7
  • Room Comfort/Standard 6.4
  • Service 6.4
  • Value for Money 6.6
  • Food/Dining 5.6

November 03, 2013
location, price, clean
Hotel is fine but room is quite small. Helpful staff. great location, many restaurant to choose from. great shopping area also, especially for collectible toys.

5.7 HON N.
November 03, 2013
Very disappointed!
staff, staff & staff !
the hotel room water supply pressure is very low & the water heater supply also seem like not working...can't imagining half way in shower then the warm water become cold water & the water supply is very slow....can't you imaging the situation? my friend & I have to wash our body by part by part.leg, arm, hand....I won't recommend any of my friend to stay this hotel if they come to visit HK unless they have make the improvement of the basic Infrastructure. The best thing we really appreciated is their staff is very polite & friendly.

4 Sally L.
October 31, 2013
not a good experience
free local call from the room
the room is tiny - only a narrow corridor (width of a chair) leading to the bedside table. there is no wardrobe to hang clothes, not even a place to rest the suitcase (i had to use the bed). there is no shower cubicle - the shower rose hangs over the whole toilet, wetting the dunny. 2 teabags were left on the bedside table upon arrival. i used them up on the first day and they were not replenished the following 2 days by room service. there is no universal electrical power points so i could not charge my mobile. the air-cond blew onto my face during the night, even at 'low', but the room was too warm to turn the air-cond off. breakfast was included, but it was so basic that after the first breakfast i decided to eat out for the next 2 mornings. there are 2 computers in the common area and internet was free there. the one on the right had a faulty right shift button, and it also does not print - no one told me these and i wasted a lot of time when trying to do airport check in online (the reception will not do it for you). i eventually switched to the computer on the left. it can print, but the screen is in chinese only. i could read chinese but was not familiar with the computer terminologies.

6 KOH J.
October 31, 2013
budget hotel.....clean room area
good location

7.7 Donald W.
October 30, 2013
Good Location
1) Centre of Mongkok

7.7 Shin N.
October 30, 2013
Good location
Good location, attentive staff
The hotel location is good, room is clean, attentive staff.bathroom is bigger than others hotel

8.7 Ong S.
October 29, 2013
Clean, easy access to MRT
Location, cleaniness, staff
My stay at Harbour Hotel was good. The room is clean and althought is small, but still acceptable.

5 Gary R.
October 28, 2013
Not the best place to stay
Was on a quiet street and close to transport with clean rooms is the positives of the stay. Towels had large holes in them that guests were expected to use. Tiles came off the floor every time I walked into the bathroom. The breakfast menu is for Asian guests not international guests. Was not acknoledge by staff when I left or arrived back at the hotel in all 5 days. The frendliest person the lady preparing the breakfast. Would not be recomending this hotel to other travellers.

4.3 BOEY N.
October 28, 2013
Room very small
easy access to MTR, airport bus and shopping areas
Is ready too small that not enough spare for luggage and handling your daily clothing. Don't recommend if staying for too many day and with children.

5.7 Yeo M.
October 28, 2013
Centrally located, cleanliness but small room
Cleanliness, friendliness of staff, location
The hotel is located near the mrt, shopping areas are neat the hotel. The room is averagely clean, but rather small.