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Recent customer comments

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Good



based on 4221 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.6
  • Location 7.7
  • Room Comfort/Standard 6.4
  • Service 6.4
  • Value for Money 6.6
  • Food/Dining 5.6
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NG C.
Malaysia
March 10, 2013
Great location but very small rooms
location very near to mtr
breakfast not that good taste, room are very small but clean. 10min walk to mtr & ladies market , shopping street, food stall street. very convenince about the stay in this hotel.

Liang S.
Singapore
March 09, 2013
Great location but small rooms
Walking distance to the train station
It was a pleasant stay at Harbour Hotel. The hotel is walking distance to the train station, i.e. Mong Kok station which is located right at Langham Place shopping mall - you will never be bored or hungry. The staff is keen to help and friendly. There are also computers with internet access and printer located in the hotel lobby for guests to use. The printer was a surprise! And it came in handy as we need to print out for airport check in documents. However the wifi access was terrible and over promised by the hotel. The connection is poor and it is difficult to get connected. When we asked the staff, they explained it is because our room is located at the corner - blind spot reasons and didnt offer any solution. Overall, we will recommend the hotel for its great location and it is definitely value for money!

Bee L.
Malaysia
March 06, 2013
small rooms but good service and great location
friendly service
the room is kinda small especially the bath room but the services provided regardless the front desk or the cafeteria is good and they are very friendly. Location is kinda convenient to Mongkok MRT and those night market.

Dalintha K.
Thailand
March 05, 2013
Great Location and near subway but tiny rooms
Clean, Near mrt and complete facilities
It was a wonderful hotel stay. Food is not good.The staff were well trained and efficient. The location is a bit of a distance to walk though.

Dalintha K.
Thailand
March 05, 2013
Great Location and near mrt but tiny rooms.
Clean and near mrt.
It was a wonderful hotel stay. Food is not good.The staff were well trained and efficient. The location is a bit of a distance to walk though.

SEE S.
Malaysia
March 05, 2013
everything is acceptable.. and nice location
the hotel location is close to MTR..
The only problem is i will get flood when i taking shower...

Chien T.
Malaysia
March 03, 2013
Great location but really small rooms
Location
Love the location but hate the fact that the room is so tiny. Not even enough space to walk without toppling over your luggage and hitting your head somewhere.

Chien T.
Malaysia
March 03, 2013
Great location but bad hotel
Location
I booked two rooms in this hotel, one is a double queen size bed room and the other is a single bed twin sharing room. Both rooms are equally small bt the rooms I stayed in which was the queen size bed double room was the smallest. I was shocked to find the room being really small BUT I was even shocked to find my queen size BED was actually two single beds joined together. The hotel just placed 2 comforters on top of the two single beds to make it LOOK like a queen bed. Felt cheated. That does not stop there, our shower room is small, that doesn't bother me too much after seeing the room, what bothered me was the fact that after a shower, the cubicle will be filled with water. The water drainage is really bad. Informed the hotel many times, but it didn't get better. There's more, our towels are changed everyday, BUT it is filled with holes and sometimes we can see old stains too. Yuck. Again informed the hotel, but we didn't get better towels, the last night was worst. My patrner's towel was so bad, she had to buy her own. Very disappointed with the front desk, none of our complaints were dealt properly. Don't know why agoda even bother putting up this hotel in their website. Other than the location this hotel is really bad.

Teck S.
Malaysia
March 01, 2013
Room is small but clean
Price and location
Hotel is located close to the busy Mongkok area so it's pretty convenient.

James H.
United States
February 28, 2013
Small room but good for business travel
friendly staff
although it was just one night stay, it served the purpose. i was on a business trip and only required small amenities. one thing i would like to have the owner of the hotel take into consideration is the tv. they had tv but no channel to watch. maybe it was just that day but it had 3 channels and all of them were blurry and in chinese. it would be nice if they have some form of cable and channels in english to watch.


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