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2015
Very good 7.4
Based on 2404 reviews

Recent customer comments

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Very good



based on 2404 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 6.5
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 6.9

Yiu K.
Hong Kong
June 25, 2016
Nice
Nice

Wing T.
Hong Kong
June 20, 2016
Very good
Will be back

Marina A.
Sweden
June 17, 2016
Good hotel
Good hotel, but just okej location.

Yuen L.
Hong Kong
June 17, 2016
Good service
Helpful and caring staff

Aaron O.
Canada
June 09, 2016
Nice Hotel
This was a nice hotel, and a decent location. Nice room size and close to the airport, which was why I booked it in the first place. If you're looking for a cozy spot that has easy airport access, check out this hotel.

SARAH E.
United Kingdom
June 08, 2016
85982348
We booked a room for 2 adults and one child. On your website, the site asked for our childs age which is 11. This information left us to presume that my daughter was booked in, which she apparently, was not. When we got to the hotel, they said that the room booked was for 2 adults only. We rang you numerous times at considerable cost only getting voicemail messages, and later on 2 occasions, your staff said that you would contact the hotel to rectify the situation. We asked reception after 2 days if anyone from your company had been in contact, but they replied that nobody had done so. We then had to pay over £300 to have an extra bed put in our room for our 11 year old daughter to stay, who was distraught because she was left with the impression that she would have to stay in another room or even worse another hotel. I am so angry that nobody contacted the hotel and that your website asks for childs age but doesn't book them in the same room. It was a disgraceful experience and the holiday spoiled by your incompetence. I will never book with you again, as you hadn't even got the common courtesy to ring me back when I left messages.

cheng F.
Hong Kong
June 08, 2016
comfortable
so clean

Wai T.
Hong Kong
June 05, 2016
Large room
With mini kitchen

Torbjorn D.
Norway
June 02, 2016
Chaos every morning to get breakfast, restaurant too small for all the guests
Never a calm breakfast, guests were waiting for available seats while they were eating standing and staff never said "good morning" because of the stressful situation - but nice pool and shuttle service

ho C.
Hong Kong
June 01, 2016
good
Good