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Recent customer comments

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Very good



based on 4277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.9
  • Location 6.7
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.9
  • Food/Dining 6.7

7.3 LENSY L.
Hong Kong
August 28, 2015
local people for holiday with 19 months old baby
big room, near shopping mall, nice staff

6 Eugene C.
Singapore
September 14, 2015
Only Hotel in the north of Hong Kong worth going
Customer service, big and good transportation network
Wifi was crap, charging 100 HKD for only a single device. Meaning if you need to wifi 3 devices, be prepared to pay 300 HKD per day. Not worth it. Go get the unlimited Wifi in the sim card before getting to this Hotel. Otherwise, location is great and there are 2 major shopping centres 3 stops either side from the west rail line.

8.7 james W.
United States of America
August 27, 2015
Far from the airport, but worth the trip
Great stuff nearby, airport shuttle and good value here!
Great hotel, close to everything, near public transport and has affordable airport shuttle! Nice staff, I wish I had more interaction, next to a shopping mall, $12 bus to the airport, close to the public bus stop and clean, what more would you want? only down side was you had to pay for wifi.

8 Leong T.
Malaysia
August 24, 2015
Value for money
Near to public transportation, friendly & helpful staff, easy to get food and daily groceries

4.8 Yih C.
Malaysia
April 25, 2016
Old style room, not too clean
Old style room, not too clean

7 sin C.
China
August 20, 2015
hong kong tour
big room, lots space

7.7 Suchada S.
Thailand
November 29, 2015
Great but swimming pool far from my room
Great Nice but far

8.7 Chio W.
Macau
September 14, 2015
In general this hotel is valuable to stay.
price, location and size of the room
It was nice and comfortable

7.3 Ya W.
Malaysia
August 16, 2015
Accommodation
Friendly and helpful front desk personnel. Comfortable, spacious and clean room. Value for money stay.
Pick up from the airport was seamless; the driver was there on time. The check in staff was friendly and helpful. It was a pleasant surprise that my room was upgraded.The room was clean and very comfortable. Not forgetting the concierge was helpful in providing advise on the the best mode of transport and equipped me with MTR map and tourist destinations in Hong Kong. A great place to stay except its quite a distance from the city. Overall my stay was wonderful and satisfactory in this hotel

8 Yuen C.
Hong Kong
August 17, 2015
so far so good
room size ok, clean, have some shops nearby
room size ok, clean, have some shops nearby