Back to hotel info

Recent customer comments

Filter by traveler type

based on 218 reviews
  • Hotel Condition/Cleanliness 6.1
  • Facilities 5.0
  • Location 9.0
  • Room Comfort/Standard 5.9
  • Service 6.0
  • Value for Money 6.8
  • Food/Dining 5.2
Sort by

Ker L. from Malaysia
Stayed 6 nights in March 2015
A super cheap hotel in Mong Kok
Location, Cheap
The location is very good. 1 minute walk to Mong Kok Mtr station. The room is quite small for 2 person. But overall is good. Super cheap price
Reviewed September 30, 2015

Naowarut A. from Thailand
Stayed 3 nights in August 2015
No comments
Reviewed September 07, 2015

sijia Z. from Canada
Solo travelers
Stayed 18 nights in July 2015
Could find better
The location is the only convenient thing. But then again, everywhere in Mong Kok, there is dirt and smoke and too many people.
Not clean. Ceilings are leaking during summer when there are many rainstorms. The staff is very rude and speaks minimal English. Would rather pay the same amount to live in a YMCA hotel dorm or share an apartment with 2-3 friends at Elements.
Reviewed August 12, 2015

judy J. from Philippines
Stayed one night in August 2015
worst hotel i ever stayed
it was very disappointing
Reviewed August 04, 2015

sijia Z. from Canada
Solo travelers
Stayed 14 nights in July 2015
Bad service
It's a good location
A very sketchy building, with the reception on the 11th floor and the actual room at 20th floor. Highly inconvenient elevator that can only go down, so once you're at the reception, you literally need to go back to ground floor in order to go back to your room. The receptionist only speaks cantonese, poor mandarin and nearly no english, and the night-shift receptionist is particularly rude. They don't change your towels, you have to fetch them yourself at the reception. Also on my 30-day stay at the place, 3/4 of the rooms on my floor had water dripping issues and hence the customers had to be moved to another room. My overall impression of this hotel is quite bad, so would not come back again. I'd rather pay for dorm room with 3 other people at the YMCA hotels with the same price than staying here. So unless all you care for is the location, I would not suggest anybody to take this hotel!
Reviewed July 27, 2015

Shi L. from Malaysia
Stayed 3 nights in July 2015
Good location
Good location, quite clean and the price is reasonable.
Quite satisfied.
Reviewed July 12, 2015

evans R. from United Kingdom
Solo travelers
Stayed 10 nights in June 2015
small room, but good location.
good location. safe building, and nice staff.
Great location, the Room is small, but with good Room facility. In need of upgrading tho.. You may have communication issue as the staffs don’t understand or speak English. Otherwise it’s a great place to say.
Reviewed July 08, 2015

Naim K. from Singapore
Business travelers
Stayed one night in June 2015
Room small but it ok for couple
Ok ok
Reviewed June 23, 2015

anton Y. from Indonesia
Stayed 3 nights in June 2015
good location
location, price, room & bathroom
Reviewed June 21, 2015

Catarina V. from United Kingdom
Stayed one night in June 2015
Not quite what expected
Cheap, location
None of the staff spoke English, which took us half an hour to ask to stay another night The air conditioner was dripping water No windows, it was always too warm in the room However the location was right next to a metro station and the centre
Reviewed June 17, 2015