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Very good 7.8
Based on 1339 reviews

Verified traveler reviews

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Very good

based on 1339 reviews
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 9.1
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 6.4
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Julian K. from Philippines
Solo travelers
Stayed 4 nights in August 2016
Travel with Friends
The staff were nice and the location is very convinient.
Reviewed August 06, 2016

Johnathan K. from Ireland
Solo travelers
Stayed 3 nights in July 2016
Clean Comfy and good location
Hotel s Clean with easy Access to Times Square and Causeway Bay Subway Station
Reviewed July 28, 2016

Hou L. from Malaysia
Families with young children
Stayed 2 nights in July 2016
Better Room & Services if booked under Holiday Inn membership program compared to Agoda.
Hotel sort of 'downgraded' the room booked through Agoda by citing the room type been booked is not available and 'downgraded' the room to a less than satisfactory type versus the one been booked. Had been booking thru Holiday Inn membership program and always received upgrade if not the default room type been booked. First time been downgraded thru Agoda.
Reviewed July 22, 2016

Harry T. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Simple hotel in good location
Holiday Inn express is good place to stay for shopping. Right next to Times Square mall. No fuss hotel. Room include simple breakfast. Worth the money.
Reviewed July 19, 2016

Vincent C. from United States
Stayed 4 nights in July 2016
Wifi and the Bathroom door left me wanting more
The wifi would cut out every minute or two, making it basically useless. The door to my bathroom didn't close or lock. Other than those two items, the accommodations were great
Reviewed July 14, 2016

Kenneth Y. from Philippines
Business travelers
Stayed 3 nights in June 2016
nice location
Reviewed July 05, 2016

Daryl R. from Australia
Stayed 4 nights in June 2016
Breakfast was disgusting.
The breakfast was appaling. This is why tge bad rating on facilities. The breakfast was horrible and we had paid for 4 days and used it only once. The Holiday Inn coukd learn from Cosmoploitan Hotel justbup tge road on how to do this for same cost to customer but far better quality and service.
Reviewed July 04, 2016

YAHUI S. from Taiwan
Business travelers
Stayed one night in January 2016
Reviewed June 27, 2016

Marielle N. from Philippines
Stayed 2 nights in September 2015
good location clean
Reviewed June 25, 2016

Sharlene G. from Philippines
Families with older children
Stayed 2 nights in June 2016
old hotel needs updating
We've been staying Holiday Inn Express for years, and the facilities are getting old. Shower stall is rusted, linens look and feel dirty, sofa bed is uncomfortable. There is a notice that says they are under renovation though, so these might be fixed.
Reviewed June 22, 2016