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Excellent 8.3
Based on 1903 reviews

Recent customer comments

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Excellent



based on 1903 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.7

7.3 Yeung P.
Hong Kong
January 03, 2015
good service
clean room and good service
shuttle bus service is good

10 Victoria S.
United States
January 03, 2015
Great Stay in Hong Kong!
Comfort the service, and shuttle.
Great stay as always this is my third stay and I enjoy it each time.

9.3 Natalie O.
New Zealand
January 03, 2015
Always a pleasure
The amenities, the ease of check in and the actual hotel and its services
We have stayed here multiple times and it never fails to live up to its reputation. The service is great, the rooms are big, roomy, well designed and clean, and the location is great. We stay here every time we have a stopover at the airport and have never been disappointed. We have never wanted to try any other hotel as this one is so good.

6.7 Yap K.
Singapore
January 02, 2015
Breakfast issue
Room, complimentary transport from airport and nearest MTR
We mentioned 4 paxs (2A2C) in the booking, Even though the breakfast is stated to be included. The hotel only provide breakfast for 2 persons.

9.3 YEAN T.
Malaysia
January 02, 2015
great hotel, value for money
great executive lounge service which open until 12midnight, located near airport, shuttle bus service which operates on time
Great

9.3 King L.
China
January 02, 2015
Great locations, spacious room and nice staff
This is a quiet hotel, I have good sleep at night. The breakfast is great - various selections and several order-to-make dishes. Staffs are friendly and helpful.

6.7 Kiang H.
Singapore
January 01, 2015
Not so convenient hotel
in-door swimming pool, comfortable room & shuttle bus service
Generally pleasant with the stay as it was just one night before departure. Not ideal for longer period of stay as too far from city.

9.3 Susan B.
United States
December 31, 2014
restful hotel with good amenities
comfy bed, huge bathroom, shuttle bus
We spent one night here after spending a week in Thailand before returning to the US. It was so comfortable!! Very conveniently located to airport for those in transit. Easy to get into the city if you want to sightsee.

8.7 Nadezhda C.
Russia
December 30, 2014
Good stay
Food, location , stuff
Very good

8.7 Ching T.
Hong Kong
December 29, 2014
Nice Airport Hotel
New, Spacious and Close to the Airport