arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 1909 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1909 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.7

Joo T.
Malaysia
August 25, 2014
Average room standard for a 5-star hotel
Proximity to airport, Regular shuttle bus, pleasant counter staff
Experience was average. The room carpet felt rather dirty and the pillow had an odour - not something one would rest one's head on for 6-8 hours each night. Otherwise, the staff was efficient - check-in and check-out was quite quick. Do check your bill properly though as they mistakenly charged me for breakfast even when the room rate came with breakfast.

Joo T.
Malaysia
August 25, 2014
Room not as clean as I had hoped
Airport location, efficient staff
My experience was average. I found the room carpet somehow quite unclean and the pillow had a mild odour even though the cases were clean. Internet worked well. Foodwise, the Cantonese restaurant on the mezzanine floor was a disappointment.

Lai K.
Hong Kong
August 20, 2014
Comfortable Stay
clearn room, big bathroom, quality staff performance
Recommend for business stay, easy access to airport

martz N.
France
August 19, 2014
Good alternative to Disney hotels
food, spa, staff
It was our Daughter Birthday and they made a small cake just for her! Our stay was part of a week-end in HK to Disney and with free shuttle it is a good alternative to Disney Hotels that are more expensive. Spa and pool can be enjoyed and dinner was very nice even if we found price a bit overrated for Buffet. Only Issue is location but this you know when you chose an Airport hotel.

NG K.
Hong Kong
August 16, 2014
Very nice room, indoor pool and nice view
Large rooms, lovely pool and nice Chinese restaurant.
Very lovely stay! My wife and I would love to stay in this hotel again.

Greg W.
Australia
August 16, 2014
Very expencive just for a 12 hour stop over
bed, room, cleaniness
I enjoyed my stay but the price for a 12 hour stay in the hotel is far to much!

RAFFAELLO C.
Italy
August 01, 2014
the best solution close to the airport
Location, room size, free shuttle bus
I always stay at this Hotel if no time to stay in downtown

Brendan B.
United States
July 26, 2014
Great Airport Hotel
Proximity to airport, Facilities (pool, fitness center), Staff
Great stay, truly wonderfully easy for a transit stay. fantastic swimming pool and fitness center, great breakfast (albeit expensive) and a super friendly and efficient staff. I highly recommend this hotel.

Ebony-Brooke M.
Australia
July 25, 2014
Dissappointed return stay
Buffet breakfast, pool & spa, bed
Good overall ..but there was no welcome back hospitality extended. Bathroom was grubby. Slow check in with no apologies. Door men are very good. Reception staff are average. Bar & restaurant staff are lovely. Room service, spa staff & DVD man were great.

Steven M.
United States
July 24, 2014
Convenience. Timely shuttle. Easy Checkin
Shuttle. Upstairs sports bar. Shower
Nice hotel. I would look for a cheaper option but would do it again if I could not find one. Alot of different travelers. Some use it as a Disney jumping off point. Fun, busy. Families.