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Excellent 8.3
Based on 1919 reviews

Recent customer comments

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Excellent



based on 1919 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.7
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Aurora B.
Venezuela
December 15, 2013
Relaxing and perfect after a long flight
Relaxing, comfortable, nice staff
Nice after almost 16 hours flight. Only problem, Internet not fast and difficult.

Joy C.
Philippines
December 14, 2013
The best in Hong Kong so far..
Clean, Big, Value for Money
Superb! The hotel is very comfortable to stay in, i will definitely stay here again if ever I will go to Hong Kong again.

YOUNGWOO S.
South Korea
December 12, 2013
Good location!
It is so closed to HK airport. Good spa.

Wong M.
Hong Kong
December 11, 2013
clean
clean, tidy, near airport

Aurora B.
Venezuela
December 10, 2013
Short stay but very relaxing
Close to the airport, fast check in and out, comfortable room
After a very long trip, it was relaxing to arrive at such a nice and comfortable hotel

Felix C.
Malaysia
December 06, 2013
Spacious luxurious airport hotel
high speed internet, swimming pool, big room
Good. Better than expected. Free access to the cocktail at evening is excellent.

Alexander A.
Indonesia
December 06, 2013
Comfortable Airport Hotel
Close to the airport, convenient shuttle, clean and comfortable room
We was there to attend a conference at Asia World Expo, that located 3 minutes walk from the Hotel. They have 3 shuttles, to the HKIA every 20 minutes, to Tung Chung MTR Station (Tung Chung Factory Outlet)every 30 minutes and to Hong Kong Disneyland.

Neil J.
United Kingdom
December 06, 2013
3 very comfortable nights
Location - Size of the bed - the Breakfast!
Very enjoyable - very friendly helpful staff -will re-use next time Im in HKG for certain...

Phang C.
Malaysia
December 04, 2013
Super Super nice hotel
Cheerful Crews, Nice design, good facilities
This is the most grand hotel i had stayed in my life. Staffs here are very cheerful, helpful & keep smilling all th time.

patrick W.
Canada
December 03, 2013
comfortable hotel and shuttle inadequate
comfortable, clean and good bed to sleep
i will never forget the bad taxi driver experience that i had there - when i missed the shuttle bus at 12 noon on nov 24 (sunday) - the day that i have booked a flight back home to canada, i took a taxi just in front of the hotel. my wife and i asked the taxi driver to bring us to the nearest train station. he said he was not willing to go, claiming that the distance was too short and he had waited there for an hour. my wife and i said that we were in a hurry for a meeting too. the taxi driver was angry and rushed the engine and turned the car left and right and cut into lanes more than a dozen of times like a car race causing many dangerous moments. this has made us throw up at the end of the car drive - that was worse than a racing car experience. i almost had a heart attack but we needed to see a friend for lunch. so we did not report to the police and go to hospital for a check-up. obviously, the driver had intended to make a dangerous drive to deter hotel passengers from making a short trip.