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Recent customer comments

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based on 2696 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.3
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Staff Performance 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

9.3 Suni J.
South Korea
September 23, 2013
excellent brand new hotel
excellent breakfast, swimming pool and service
Mini bar with beer, drink, coffee and snacks are free. Excellent breakfast and swimming pool. Difficult to find the location in the beginng though still want to visit again.

9 Jonathan J.
United Kingdom
September 22, 2013
Service of the highest quality
Service, cleanliness and the attentiveness

10 Kimean L.
Hong Kong
September 22, 2013
An iconic model of hotel management.
Attentive staff all learned leaving their emotion behind the smile
Strategic location without bums sitting outdoor. Eventho the biggest suite sized only 80sqm. Its good enuf in such a land shortage city. The other hand, feeling that TST is running down as now loads of non natives.

10 Mathias J.
September 23, 2013
staff, equipment, location
Very nice. Perfect staff, nice atmosphere, good location, nice view

10 Kimean L.
Hong Kong
September 19, 2013
Stay classy with the burgundy robe.
Club privilege, 65 & 80, Private & Premium.
Club65 functions for seasons greeting, festivals or any shows/parades around Victoria Harbour & TST area. Club80 is designed to display the magnificent scenery of Victoria Harbour, not only spacious but also fancy & sophisticated. open the mind to swagger into the business. Or for the purpose of leisure. An in-room burgundy robe, to be defined the elite position.

7.7 Jennifer W.
October 02, 2013
Clean, new, but not welcoming
Clean, buffet with variety food, new facilities
Front desk and the waiter of restaurant is not welcoming, which should be improved. The the tap in the tank is too long, the water spill out easily.

10 Yizhe S.
September 18, 2013
Excellent stay with super friendly staff
location, price, quality

10 Kimean L.
Hong Kong
September 18, 2013
1 of the best
Definitely the best things are more than 3.
The best should have only 1, can't get why it would be described "1 of the best". Anyway, from the in room amenities to the ho building. Also from the grass root workers to the management level. All staying classy. Definitely a good hotel.

8.7 Sze C.
Hong Kong
September 18, 2013
A luxury hotel with free mini bars
Free mini bars, large bed, nice views
I have been stay in this hotel for 3 times. This time I have another experience is that don't park the car overnight in the hotel. The parking charge is quite expensive. There are another parking lot just across the street.

7.3 jeah C.
September 17, 2013
good location and view but little expensive
easy access with MRT station ( hong Harm ) good view , luxury
feel comfortable and have a nice day during stay in icon hotel. the review in agoda is quite accurate and this is help to making decision to choose the hotel