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Mark S.
Couples
Ireland,
August 18, 2011
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Great Hotel, Staff, Location - Just Perfect
Swimming pool, Harbour View, Top Floor Bar
9.7
Really great hotel. Stayed there on our honeymoon for 3 nights. We had a unbelievable harbour view room looking out over the famous Hong Kong skyline and we were well looked after. The staff looked after us well and made our stay one of the best we've ever had.
Hotel Feature Tip:
Well worth buying the "Above and Beyond" package either directly when booking or upgrading when you're there - it lives up to its name. This lets you eat breakfast, get afternoon tea and complemetary cocktails in the bar and seating ara on the top floor
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Lisa W.
Solo travelers
Australia,
August 17, 2011
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great hotel.great views,but not close to MRT
views, service, very new rooms
7.7
one of the best hotels ive stayed in. very clean , modern rooms. fantastic views. mini bar was free. even had tv in bathroom.
only problem was as i was only staying in the hotel for a few days, i didnt need to put a deposit on the credit card. i ordered room service, but they needed me to pay cash immediately. i wasnt allowed to put the tab on the bill for checkout. it was quite inconvenient -lucky i had cash on me. the hotel staff was appologetic , however, the level of distrust in their guests was a shock - esp from a 4-5 star hotel.
the hotel was also quite far from the MRT- about 10mins walk to East TST station. .makes it a bit of a drag when out and about in HK . getting to and back from the airport is ok. there is a special free shuttle from the kowloon station to the hotel. just ask at customer service for details.
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John B.
Business travelers
United States of America,
August 17, 2011
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Great location...Great Rooms!
Service...Location...Room Design
9.7
stayed 3 nights...staff was outstanding! joanna was great!! rooms had a great view and were very trendy! location is very convienient in kowloon! shopping is directly in front of hotel and most everything is within walking distance of the hotel! will be returning to hong kong / kowloon in january and will be staying at this hotel for one week!
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Serena B.
Business travelers
United Kingdom,
August 16, 2011
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Great hotel, good location
Good location, fantastic views, clean modern rooms.
9.7
Hotel location was very convenient, very modern and clean. The views from the room (Harbour view room) were stunning.
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Michelle T.
Business travelers
Singapore,
August 16, 2011
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Fabulous new business design hotel
love everything about the hotel
9.3
Excellent service and lovely hotel. Even though they have only been in operation for 2 months, they seem to have gotten everything right. The staff are very helpful and polite and the room is big for hong kong standard and very comfortable. Room service was good too, one of the better ones i have tasted after staying in so many hotels. The gym looked really well equipped, and Angsana Spa (by Banyan Tree) operates at this hotel which is one of the best. They also have a frequent shuttle service to take you to harbour city area and is near the tunnel so getting to hong kong island is a breeze.
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Kin H.
Groups
Singapore,
August 15, 2011
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At the check in, the area was abit crowded and it took awhile before my turn.
The hotel room is big and clean.
The lady poster on the lift walkway of the guest room does not really match the hotel design. Its strange to see the funny pose of the model once step out from the lift. Should be replaced by some art works.
The only problem is the walk in shower, which have not door. Water will splash out during shower and wet the floor.
Free shuttle service should have also provide the pick up guest to return to hotel service as it is quite a distance to walk back from the MTR. Also will help those who have weak legs.
Resturant should offer some discount to the hotel guest.
Will like to stay there again if the hotel continue the promotion of 2 nights get 3rd night free.
Shopping Tip:
Free shuttle bus to the town
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Shannon P.
Couples
Japan,
August 15, 2011
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Awesome new and modern hotel
Stylish, new, great friendly staff
8.7
We stayed here for 3 nights, breakfast included. The room was large, new and generally great. The staff were very friendly, generally young as the hotel is associated with the hospitality university I guess, but that made them more attentive I think!
Great breakfasts too, OK outdoor pool, free wi-fi, and non alcoholic mini-bar, all good. The price was really reasonable for the type of hotel 0 we'd definitely stay here again. The location is one or two blocks from the centre of TST, and takes about 10 minutes walk, and that is the only con...
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Miguel T.
Couples
Philippines,
August 14, 2011
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Clean, Great and Cozy Place but location is far.
New, Hip, Clean, and Young
8.3
i had a great experience, the hotel design is very nice, staff was very friendley, aura is clean and fresh. the only thing i didn't like is that it is quite far from train stations, ho hum station was the nearest, around 10 mins if your walking, although there is a free bus service every 30 mins.
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Watcharin S.
Couples
Thailand,
August 14, 2011
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excellent shuttle bus to shopping malls
free shuttle bus to four shopping malls
6
we arrived on 11/08/11. the first impression was that it was rather small. although we checked in on the 28th. floor . the staffs were not professional enough compared to other hotels where we had previously stayed. breakfast was o.k.. there were varieties of food but the quality needs improvement. the best thiong about the hotel was that there was free shuttle bus to three shopping malls and science museum. the location to the subway was not near . we suggest to take taxi instead. the cost of accommodation was over price. it was o.k.overall . by the way , the decoration was not as nice as shown on the website.
Shopping Tip:
Very convenient to shop at Harbour City because hotel shuttle bus comes every half an hour.
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Darrell M.
Couples
United States of America,
August 14, 2011
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Fabulous hotel first rate facilities and amenities
The Suite with a panoramic view of the harbor, the pool, the buffet breakfast, and the service.
9.7
we had a fantastic stay at the icon! the club 80 suite must have the most breathtaking views of the harbor, day or night, in hk. you could sit and stare for hours. the suite had every possible amenity, including nepresso machine and snacks. the pool was great, and again with the view of the harbor. the buffet breakfast at market was splendid. there was a great mix of chinese and american cuisine. whatever your mood.the service was incredible. the room was perfectly cleaned, and we took advantage of the daily laundry service to return home with no dirty clothes! the other staff were very friendly and helpful with advice on anything and everything you could ask. one evening i asked for an e-mail to be printed out and, within minutes, it was slid under our door without even knocking to disturb us! the shuttle bus service was great for getting to the mtr without breaking a sweat (in august). you don't need to walk anywhere, unless you want to. we saw a mix of couples, families and business people. think it would be great for anyone. funny thing, we got the impression that the hotel was nearly full, but we never felt crowded in any space. we wholeheartedly reccomend this hotel to everyone. suggest you splurge on a club 80 suite. it's worth it! our only regret was leaving!
Restaurant Tip:
There are several small, authentic Chinese restaurants within 1 block south of the hotel in a small "Garden" complex area. They serve delicious rice and noodle dishes and congee. They are very inexpensive, quite good, and there is even one open 24 hours with a nice outdoor terrace area.
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