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Recent customer comments

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All reviews (1912)

Business travelers (705)

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Families with older children (189)

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Very good
8.0
based on 1912 reviews
Hotel Condition/Cleanliness
8.4
Facilities
8.1
Location
8.0
Room Comfort/Standard
8.3
Staff Performance
8.2
Value for Money
7.8
Food/Dining
7.4

9 Rosli A.
Malaysia
April 03, 2014
great stay in hong kong
Friendly Staffs, Big rooms and Fast internet

8.7 YEO T.
Malaysia
October 20, 2013
Happy and satisfy
Helpful, attentive and yet not disturbing. Good choice of restaurant. Good location.
They gave us the room that meet our special requests. They even verbally confirm the special requests we made during booking. There is an old staff(bell boy?) standing outside the main door of the hotel that greets everyone good morning and good afternoon. Me and my wife really feel the good whole day from his firm, positive and happy greetings. All staff were friendly, including those working in restaurant.

8.3 chin L.
China
February 10, 2014
convenient, decent
convenient, quite environment, night life
it was a great stay as the location is really good, there are all kind of food available near the hotel. it's also close to the commercial district so that i can get to meetings with little travel

9 Rosli A.
Malaysia
April 03, 2014
Attentive Staffs, definitely a good 5 star hotel
Big & Comfortable Rooms, Friendly Staffs & Easy access to airport and public transport

9.3 Rosli A.
Malaysia
October 25, 2013
Good Service and near amenities
Friendly Staffs, Big rooms and Fast internet

6 robby T.
Indonesia
August 24, 2014
Good stay with good view
The view to the harbour
Overall it was a good stay, the room is big and the view to the harbour is awesome

5.3 virginia O.
Australia
October 11, 2013
Nikko easiest to get to anfd from
beds,views,location
Near to Kowloon airport checkin with free airport shuttle and only 90 on your octapus card this is convenient fast and easy to access.Add to this a hotel shuttle also free conecting to shopping on kowloon side made this one convenient base.Nearby breakfast and night bars,plenty of choice on mody street.

7.3 YUE M.
Canada
October 14, 2013
Not as good as before
It is clean, the lobby boys are working hard and city shuttle is convenient
Not the first time to stay in Hotel Nikko Hong Kong, but the experience this time was not very happy. Of course the location is still good, you can walk to the beautiful harbour and the subway station is within walking distance. And the front lobby boys are helpful as always. But the check in counter is getting worse, no Japanese style smile, making mistakes, losing the characteristic of Japanese service. Furthermore the wifi is not free for you. (Actually the counter made a mistake, I book the room with free wifi, but they did not realized the mistake until I payed the wifi fees when I checked out. This mistake made my stay very unconvenient.)

5.7 Norio O.
Japan
October 06, 2013
Convinience tp shattle bus to airport Express
Yr Premium floor delux Room means?
What is Yr Premium floor delux Room means? and Uncomfort to feel the cleanser edge of Bath Tub.

6.3 virginia O.
Australia
October 10, 2013
Inner city nightlife
location,quiet, shuttle bus
This Hotel proved to be ver convenient.We used their shuttle daily to acess Elements, Tst and generally get to the island.It was a nice ,older hotel in Mody road so nightlife is possible along waterfront and Agnes B had a great $20aus Breakfast.We didnt eat or drink there as too expensive and Shangrila down the road has the best buffet in hk.I found it all too crowded this time and places like Mongkok unbearable.Also policy of homework and lingering in coffee shops meant it's hard to get a seat.Tourism is dying in hk as prices are driven by mainland market and no longer represent good value for australians.