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Recent customer comments

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All reviews (1912)

Business travelers (705)

Couples (450)

Solo travelers (236)

Families with young children (221)

Families with older children (189)

Groups (111)

Very good
8.0
based on 1912 reviews
Hotel Condition/Cleanliness
8.4
Facilities
8.1
Location
8.0
Room Comfort/Standard
8.3
Staff Performance
8.2
Value for Money
7.8
Food/Dining
7.4

7 Willy K.
Singapore
December 31, 2015
average stay
Cleanliness, handy phone and newly renovated
Overall stay is average

9.3 Sai Y.
Hong Kong
December 21, 2015
Very Nice and clean hotel
nice dining facilities

9 Chen W.
Taiwan
December 26, 2015
cozy stay
nice staff

8.3 QILING W.
Canada
December 15, 2015
I am impressed
spaceous room, tasty furnishing, outstanding and luxurious bathroom
Very satisfying and enjoyable staying in the New World Millennium Hong Kong Hotel

9.3 Davic C.
Malaysia
December 10, 2015
Travel
Clean , service fast and nice view

8.7 Sittichai D.
Thailand
December 08, 2015
Good
room , free handy phone
Search

6.7 Ewoud B.
Malaysia
November 07, 2015
Construction ongoing
Room , Location & vierw from the bar on 15th floor
It is not mentioned on the various websites , but there is extensive renovation ongoing. Currently there is a semi lobby area available for check in etc . Construction noise can be expected througout the day . Upon mentioning this , the front office was kind enough to extend us (6 audults / 3 rooms) an upgrade to the executive floor , however without having the option of using the facilities there( like lounge access , breakfast option etc) . Service in general was somewhat below of what one would expect from such hotel.

7.7 Qing L.
Australia
November 06, 2015
Nice hotel but service could be better
Spacious, nice level 14 business club, nice facilities
Stay was alright - certainly didn't like how they were doing renovations and there was loud drilling between 9am til 5pm. Service wasn't great. For a supposed 5 star hotel, the service was definitely lacking. The concierge just stood around and they weren't very enthusiastic to assist. Level 14 which houses the business club was great - it had a wonderful view and service was much better up there.

6.3 Elaine C.
Malaysia
November 26, 2015
Far from TST
Far, far, far
Its more than 10min walk to the nearest MTR and more than 20 min walk to Harbour City. Not near at all.

9.7 Eyal C.
Israel
October 17, 2015
Good location nice
location, team, loction
very good stay