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Excellent 8.4
Based on 3558 reviews

Recent customer comments

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Excellent



based on 3558 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

YIP M.
Hong Kong
January 18, 2016
good service, nice room
nice room,good service,quiet environment

Anthony S.
United Kingdom
January 17, 2016
good location for shatin
reception staff, clean, value
If visiting shatin then good place to stay, clean hotel with very large rooms, bar does not open until 6pm . Good value for the size of room and location

Khalid A.
Saudi Arabia
January 16, 2016
Rooms need to be more clean
Lobby, Pool, close to MTR station
Nice hotel, room need to be more clean

Khalid A.
Saudi Arabia
January 16, 2016
Rooms need to be more clean
Lobby, Pool, close to MTR station
Nice hotel, room need to be more clean

LEE S.
Hong Kong
January 12, 2016
Superb experience of staying.
Nice room view, spacious room and good meal service.
The overall experience is superb! This was my 4th time staying here. I even got a free upgrade without asking at the front desk.

Ka L.
Hong Kong
January 11, 2016
Everything is perfect but the end is ruined
Views, cleaness and quiet
Everything is perfect, the staff is nice, the room is clean, the view is perfect, it was my anniversary with my boyfriend and Hyatt Regency Sha Tin makes it perfect. However, I did request late check out and it suppose to be 14:00 the next day, a staff called at 13:30 and she's a bit impolite asking when I am going to leave, and I was sleeping. I called back later to confirm the check out time and the reception said it is 14:00 so I didn't late at all. The girl who call didn't know I was with late check out time and she sounds impatient. It makes me nervous when I am going to leave the next day. Furthermore, the bathtub is a bit dusty.

Max Z.
Germany
January 08, 2016
Great value
long commute, big rooms, nice view
The hotel is a bargain for what you get. However, bear in mind it is not near TST or Central and you will need to spend time on the MTR or taxi to get there. Nonetheless its is in a very quite location with wonderful views. If you dont need to feel HK's hussel 24h, then this is a good choice.

Lai C.
Hong Kong
January 08, 2016
Traffic easy
Clean, food, traffic

CHOON L.
Singapore
January 02, 2016
good n clean 5 star hotel
service is excellent, proximity to university mtr, & room is clean and comfortable
Hotel is very conveniently located at university station and there are 2 shops that serve take away food and dim sum.Sha Tin station is just 2 stops away and has got the big shopping mall there. Our room comes with harbour view and comfortable. One downside is breakfast is.expensive for in house guest

Wai C.
China
December 30, 2015
Good
Nice hotel