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Excellent 8.4
Based on 3615 reviews

Recent customer comments

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Excellent



based on 3615 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8
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Sze L. from Hong Kong
Couples
Stayed one night in December 2015
Value for money
1. Nice food at Shatin 18 2. Spacious room 3. Courteous staff
Mountain view rooms need better sound insulation as facing railway tracks.
Reviewed December 25, 2015

SAI A. from Hong Kong
Couples
Stayed one night in December 2015
Cozy hotel
1. Cozy room; 2. Good view; 3. Friendly staffs
Nil
Reviewed December 21, 2015

Connie L. from Hong Kong
Couples
Stayed one night in December 2015
Clean, nice room, quiet, good view
Quiet
Reviewed December 20, 2015

Ann H. from United States
Solo travelers
Stayed 4 nights in December 2015
Hotel condition good
View, comfort
Good
Reviewed December 18, 2015

Gary M. from Norway
Families with young children
Stayed 7 nights in December 2015
Hong Kong Experience
Family Friendly Spacious Room
Excellent
Reviewed December 16, 2015

Kelvin N. from Hong Kong
Couples
Stayed 4 nights in December 2015
Nice Hotel with view to water
Quiet, Spacious and services
Hyatt always live up to her name and this hotel is not expensive compare those in TST, MK
Reviewed December 12, 2015

WING C. from Hong Kong
Solo travelers
Stayed one night in December 2015
Clean, spacious and quiet
Clean, spacious and quiet
got an upgrade to a larger room, enjoyable mountain view, quiet surroundings and pleasant stay at the hotel.
Reviewed December 07, 2015

Lai C. from Hong Kong
Couples
Stayed one night in November 2015
Traffic easy
Food, traffic
Reviewed December 03, 2015

Zhenjian L. from Singapore
Couples
Stayed one night in October 2015
Great Environment however the room space is small
Great Location and environment.
Reviewed November 24, 2015

YU W. from Hong Kong
Families with older children
Stayed 3 nights in November 2015
wonderful experience
upgraded room
Pretty hotel and sea view, stay 3 night and has been upgrated to double room suite. Good service, but no t much choice of restaurant.
Reviewed November 18, 2015