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Excellent 8.4
Based on 3616 reviews

Recent customer comments

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Excellent



based on 3616 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
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Kong W.
Hong Kong
November 17, 2015
Nice and relaxing
Nice, relaxing and clean

dapeng W.
Singapore
November 16, 2015
Noisy
Clean
The room like without walls, u can hear people talking from other room just like beside u. I even changed a room, but still the same.

Ricardo V.
United Kingdom
November 15, 2015
Facilities is quite good but far from the city
Quiet and comfortable
It was nice

Daniel S.
Taiwan
November 14, 2015
Great value
Comfort, service, food

Gaudioso D.
United States
November 14, 2015
Carpets need cleaning. Stains are very visible.
Quiet location, nice staff and cleanliness
It was good. Would like to try their restaurant but it is a bit expensive.

Cheuk T.
United States
November 12, 2015
Great place with good price
pricing, locaiton, friendly staff

Yushan Z.
China
November 10, 2015
easy access and worth the price
location, accessible.and comfort

Joe C.
United Kingdom
November 09, 2015
Recommended Hotel
Excellent customer service, 5 minutes to train station, good views and quiet
I would rate the hotel about 3.8 stars rather than 5. Excellent staff, willing to do anything to help. Rooms were generally clean, but carpet seemed to be vacuumed only every 3 days or so. Rooms need to be refurbished as 3 out of 4 rooms (we had 3 rooms, but needed to change one room because of constant food smell) were "tired". Silicon around the bathroom was peeling off, taps were moving, carpets dirty. Don't get me wrong, I would 90% recommend staying at this hotel and use this hotel again. Just don't think it will be "perfect" 5 star.

Cheuk L.
Hong Kong
November 09, 2015
good
good

ting C.
Hong Kong
November 07, 2015
It's a nice experience!
The view was very nice, the staff are very helpful and friendly, the breakfast taste very goodbye
The view was very nice, the staff are very helpful and friendly, the breakfast taste very good