Back to hotel info

Excellent 8.4
Based on 3620 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3620 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
Sort by

Moira S.
Indonesia
November 04, 2015
Nightmare
Far location, bad staff service, expensive food
Bad experience. The staff just like machine, they just follow "their company rules", no human touch, they will not think how to solve your problem and yout needs, but they will tell you that is "their company's rules". Very far different from Hyatt hotels in other country, will not stay here anymore

Po C.
Hong Kong
November 04, 2015
Very helpful staff
Staff are helpful, the room is very clean and cosy, breakfast with a lot of choices.

KOK T.
Singapore
November 04, 2015
Comfortable Stay
1. Convenient to business traveler who needs to travel to Shenzhen

benny S.
Indonesia
October 31, 2015
Nice hotel with goog view
Big room, affordable price and friendly staff
Very nice to stay at Hyatt Regency Shatin

Rudy S.
Indonesia
October 31, 2015
comfort and spacy room, near MTR
room is spacy, great harbour view, near to MTR
I just stayed a night, has shuttle bus to Kowloon but not to airport. It does not easy to find food near hotel.

peter A.
Singapore
October 27, 2015
Average Only
overall appearance, outlook, nice lobby
Average comfort. Pillows were either too soft or too hard. Toiletries were not re-filled. No cloth for shoe shine.

Assam E.
Australia
October 27, 2015
Suite upgrade with sweet dreams
Location to university, excellent gym, swift in/out
Lovely to be upgraded to suite. Would recommend again for university visitors. Distance from city simple but 45 mins by mrt. PS. There is an amazing fresh food stand at university station. Check out the cooked chest nuts. A must!

Christopher S.
United States
October 26, 2015
Great food, excellent bed, good location
room size
great experience as always

Lorraine F.
New Zealand
October 23, 2015
Comfortable hotel great facilities
Pool. Convenience.

Assam E.
Australia
October 22, 2015
Excellent proximity university
Close to public transport and university
Better then expected and hotel has good access to university which was my purpose but Sha Tin is far from Hong Kong island