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Excellent 8.4
Based on 3558 reviews

Recent customer comments

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based on 3560 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

ray C.
Hong Kong
July 04, 2016
Great Hotel
Very spacious room, hotel location is connected to the train station, great value for money.

Hong Kong
July 04, 2016
great place for a getaway
We stayed there for a small stayation . Sha-tin is great! Close to the harbour to go to the islands. Great hotel restaurant , Gym and swimming pool. We could stay at the hotel all day without going out. You can also rent a bike and cycle around the area! very nice

Elisa M.
June 29, 2016
Pleasant stay
A nice hotel away from the hustle and bustle. It took us about 40 min by MTR from Sheung Wan station to the hotel, a bit out of the way but worthwhile. The hotel does offer free shuttle bus service, but to limited locations. In terms of facilities, we found the swimming pool small but pleasant. I was a bit annoyed though, when we were not allowed in the pool area with our own flip flops. We had to use the hotel slippers or walk barefoot. The pool needed more patio/pool umbrellas, especially as there is very little shade around the pool. I found the food to be quite expensive at the restaurants (club sandwich HKD240 & a beer HKD65). We had lunch at the pool area, but too pricy for what it is. Luckily, we found a little dim sum (dumpling) take away shop next to the train station near the hotel that was very good.

Kung M.
June 28, 2016
wait too long for the check in
The staff at the front desk is not very professional. But overall, the cleanliness is good.

Mark B.
New Zealand
June 27, 2016
Taipo visit
Great base for visiting my son and his family. The 2 minute trip to the train is brilliant. the YunCha in the level 4 restaurant was fab. I will be back.

Ivan N.
Hong Kong
June 27, 2016
Long queue when check in
I waited more than 30 mins to check in

Hong Kong
June 24, 2016
5 star experience
Everything was perfect, room was spacious and clean, pool was big, service was great, all the restaurants are lovely.

Pui L.
Hong Kong
June 24, 2016
birthday surprise
great room, view. nice food.

June 20, 2016
Truly a nice place with good value for money
We booked a sea view room and got upgrade to a suite. The sea view is stunning. Beside, the facilities is great. We enjoyed the swimming pool, sauna and gym there. One thing to note is at Saturday the swimming pool got lots of kids playing so it may be crowded. Other is great!

Macy W.
Hong Kong
June 20, 2016
They upgrade my room to delux room i am so happy about that