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Excellent 8.4
Based on 3561 reviews

Verified traveler reviews

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based on 3561 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

Lai C.
Hong Kong
April 07, 2015
traffic easy
food, traffic

Lam C.
April 06, 2015
Hotel room and custom service is super:
View is beautiful, shatin 18 service really nice Chinese food and cyclying is is really nice nearby
It's really comfortable

kwan T.
Hong Kong
April 05, 2015
Great experience yet affordable!
Staff very accomodating, luxury feel and nice hotel
Family have a blast and will definitely come back again!

Caroline C.
United States
April 05, 2015
Great hotel, great service, great location!
Location, Transportation, Facilities
So happy to come home to the Hyatt again! Always a great visit!

Caroline C.
United States
April 05, 2015
Always a great time!
Location, Food, Transportation
I love staying at the Hyatt. It is a wonderful Hotel that really takes care of their customers. They continue to update things to make the stay even nicer. I must say the influx of mainland visitors is a little overwhelming but the staff seems to understand how to handle them.

Hong Kong
April 04, 2015
bad attitude staff
comfortable room, near rail station, nice view
the staff was not helpful at all, the wifi disconnects every 4 hours, when we asked for help of the staff, they looked like feeling annoyed, can tell the hotel staff really despise tourist!!!

Tsz M.
Hong Kong
April 04, 2015
spacious hotel with convenient transportation
1. Easy access to the train station. 2. Silent environment with amazing tolo harbor view 3. Spacious room

Kit L.
Hong Kong
March 31, 2015
nice stay
comfortable bed, nice sea view, nice remote location

Veni V.
March 30, 2015
A staycation away from norm..
Room, Access to MTR, quiet
It was a pleasant stay. Perhaps I picked a wrong time. Public holiday so overwhelmong numbers in the lobby, staff were not quick enough to handle all. Room was ok. Room service was good and fast. Only problem is there is nothing much to do. We visited the mall with the snoopy showcase and thats it. Spent thr rest of the time at the pool and lazing in the room. Comfortable and nice!

Lai Y.
Hong Kong
March 30, 2015
Very good
Good service