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Excellent 8.4
Based on 3610 reviews

Recent customer comments

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Excellent



based on 3610 reviews
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
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SILONG L. from China
Couples
Stayed 3 nights in January 2015
Serenity, good location near MTR
Nice View, Good Room service & convenient Location
Reviewed January 19, 2015

Lai C. from Hong Kong
Couples
Stayed one night in January 2015
Food yummy
traffic easy, food perfect
Reviewed January 17, 2015

Lai C. from Hong Kong
Couples
Stayed one night in January 2015
Traffic easy
food perfect, traffic easy,
Reviewed January 17, 2015

yui K. from Hong Kong
Couples
Stayed one night in December 2014
Nice one
Nice one
Reviewed January 16, 2015

yui K. from Hong Kong
Couples
Stayed one night in January 2015
Nice one
nice room
Reviewed January 16, 2015

hoi Y. from Hong Kong
Couples
Stayed one night in July 2014
Good view, nice staff
fair price
fair price
Reviewed January 13, 2015

Chai L. from Australia
Couples
Stayed one night in January 2015
Superb Hotel. Got free upgrade without requesting!
New, great view, spacious rooms
We had an awesome stay, booked the mountain view room and had a free upgrade to Harborview suite somehow without even requesting. The hotel was very new & clean, the room had a spectacular view from both lounge & bedroom windows. Hotel restaurant a bit pricy but dinner was great with their famous Peking duck. Overall very enjoyable stay and will definitely return.
Reviewed January 13, 2015

Lai C. from Hong Kong
Couples
Stayed one night in January 2015
Traffic so easy
Clean, food top quality, traffic easy
Reviewed January 12, 2015

peter W. from Indonesia
Couples
Stayed 7 nights in August 2014
bed is no good for 5 stars hotel
cozy ,food great,fast check out
bed should be inspected, i woke up with back pain , i think the bed has slopped at the middle
Reviewed January 10, 2015

Iris L. from Hong Kong
Solo travelers
Stayed one night in January 2015
5-stars?
View, spacious,
Got upgrade to suite, but the cleaniness of the room is an issue. It was like the room had not been checked in for some time that there was smell. Also, the janitor "broke" into my room to clean the room saying that she was told that the room was already checked out. This is the first time I had this experience.
Reviewed January 08, 2015