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Excellent 8.4
Based on 3549 reviews

Recent customer comments

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Excellent



based on 3549 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

saleem A.
United Kingdom
November 01, 2014
Pleasant
Helpful staff fantastic views comfy bed
Very pleasant

So T.
Hong Kong
October 30, 2014
Clean,
Clean, the staffs are polite and the service is good
The location is good. However, check in process is a little bit slow. Overall, service is good.

kwok W.
Hong Kong
October 29, 2014
Nice hotel
Very comfy room, nice service and reasonable price

Kwan L.
Australia
October 28, 2014
Awesome
Sea view, big room, nice apple pie
Got upgraded to the two bedroom suite. It was awesome. Rooms were big and had sea view.

CHERYL R.
United Kingdom
October 27, 2014
Great escape from busy city life
space, rooms and breakfast buffet
It was a welcome escape from Hong Kong island where it is busy and hectic. We enjoyed using the gym after breakfast and lounging by the pool. The rooms were very nice and comfortable.

Caroline C.
United States
October 26, 2014
Great hotel but not consistent in service level.
Location, Food service is excellent and staff is helpful
I enjoy staying at the Hyatt when I visit Hong Kong but lately I rethinking things because there is no consistency in the room quality/quality control. One visit the room will be excellent and then another room is missing amenities and the upkeep is not acceptable. Each time I speak to the manager but I am getting a little tired of this. I may try another chain. Disappointed because the cost is going up and the quality is going down.

PUI W.
China
October 25, 2014
Hyatt Regency Sha Tin Hotel
good

HAU T.
China
October 24, 2014
good
clean and nice

Wai W.
China
October 24, 2014
Nice view good service
clean,nice sea view and good service
very good hotel i will live in there again

Ann A.
Philippines
October 22, 2014
Awesome Vacation
Great View, Pool and Near MTR
Fantastic, We got room upgrade and nice service also