arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 3560 reviews

Recent customer comments

Filter by traveler type

based on 3560 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

Jui S.
June 09, 2014
It was an easy and cozy holiday!
1. Food: love so much of the breakfast! 2. Service: staff'd need so kind and polite 3. Location: very close to Sha tin mall to where we from.
Our staying in Hyatt was very relaxing and comfortable. I will try the spa next time! Also love the fitness center!

Wen Z.
June 08, 2014
Enjoyable, relaxing stay
Spacious room, great view, good service
This is my second stay at the hotel, i have returned for the spacious room, quiet area and good location which is easy accessible via public transport to explore around. I will definitely return for my future trip.

Carrine L.
June 06, 2014
good hotel
swimming pool good service

Hong Kong
June 05, 2014
good location, quick service
location, bed, transport
check in was smooth and quick. room is spacious with nice shower facilities. nice bed, nice gym facilities and pools

ka T.
Hong Kong
June 04, 2014
Wonderful stay with friends for a weekend getaway.
Great value of money Big n clean room Beautiful pool n gym facilities
Me and my friends were very satisfied with the stay

tang M.
United States
June 04, 2014
sunshine and relaxing view
spacious and quiet and premium service
good for short getaway, kind servicers, upscale facilities, affordable pricing

Ching K.
Hong Kong
June 03, 2014
Relax, fun, happy
Clean & comfortabel room, quiet, nice swimming pool. Attentive staff.
All of us were happy with the clean & comfortable room. Kids enjoyed playing in the pool. Quiet surroundings and near to train station. Staffs showed their special attention and care when they saw us with kids. Happy that our room was upgraded to seaview room.

Hoi C.
Hong Kong
June 03, 2014
Great hotel, good staff
Room, view, staff

Alan T.
Hong Kong
June 03, 2014
fabulous. great outdoor pool!
nice room and bathroom. great pool. love the outdoor.
very happy!

Wendy W.
June 03, 2014
very convenience, very nice staff
very nice view, nice staff, good restaurant