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Excellent 8.4
Based on 3561 reviews

Recent customer comments

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based on 3561 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

Tong L.
May 16, 2014
Good hotel but can be better
Quiet surrounding, shatin 81 peking duck is good, tin tin bar
Good stay but very inefficient staff

Hong Kong
May 15, 2014
Large room and bathroom, friendly staff, good view
large room, good view, next to railway station
The room is large including the bathroom is large with both bath tube and shower room. The view is very good if you were staying at river view room. Staff is friendly, restaurant is fine.

Shuk W.
Hong Kong
May 13, 2014

Steve M.
May 13, 2014
good value
food efficience and quickness

Sze W.
Hong Kong
May 12, 2014
Great Service, Nice View, Excellent Room Service

Daniel P.
United States
May 12, 2014
spacious, quiet & relaxing, good service
spacious, quiet, service
Upon checking in, I was upgraded to a suite which was a nice surprise. The room was spacious and clean and very comfortable. I also had an issue with a lost item in the taxi and the hotel staff (gentleman named Tom) was very helpful in assisting me to resolve the issue. The hotel isn't centrally located, but if you don't mind the commute or are looking for quieter area to get work done, this is an ideal place. Even if you live in HK and are looking for a reasonable staycation, this hotel is ideal - just far enough to feel like you went away, close enough to be worth a day or two. The food is mediocre, nothing to rave about nor worth complaining about.

Adrian B.
May 11, 2014
Action packed
Convenient, modern, easy access to mtr
Very good. Hotel is very clean, accommodating and captures the atmosphere of Hong kong

Juliana R.
May 04, 2014
Affordable 5 Stars hotel
Accessibility to MTR, Wide breakfast variety, nice peaceful surroundings
We upgraded our room for SGD$100 per night to get the Harbour View and buffet breakfast package. It was a pretty good deal since this is a 5 star hotel and I love the soft lush bedroom slippers! Being close to University MTR station makes travel very accessible. Even though it's not as centrally located as hotels near Jordan and Mong Kok areas, the accessibility to MTR stations work for us. They have wide variety of breakfast food and even ordering latte and decaffeinated earl grey tea is part of the buffet!

Lai C.
Hong Kong
May 04, 2014
shopping easy

Lai C.
Hong Kong
May 04, 2014
traffic easy
clean, fantastic food