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Excellent 8.4
Based on 3550 reviews

Recent customer comments

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based on 3550 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8

huan L.
April 02, 2014
nothing special
friendly staff, close to MRT
The hotel is far from the airport and central, which will cost more than 250HKD to both. But it is close to MRT station though the MRT in HK is to tell the truth not so convenient for family with strollers. Shuttle bus to central is not so frequent and do be punctual as it always leaves on time. Just a normal stay, really nothing recommendable for me. And HK is an unexpectedly boring and disappointing city…

Chit W.
Hong Kong
April 01, 2014
nice view , good swimming pool
nice staff , nice services , good view , nice swimming pool near the mtr

Chen K.
Hong Kong
April 01, 2014
Nice Hotel
large room, comfortable, tidy and clean
we were amazed because they upgrade us to harbour view room!!thanks so much!! Didnt try the food in the hotel tho as i think it is a little bit pricey. It is Hyatt, it is a hotel, recommended.

Darryl T.
United States
March 29, 2014
easy city access, great svc, water/mountain views
svc, location, food/rooms
really enjoyed stay with kids this time;went cycling, so convenient to access city being next to train station

March 29, 2014
Totally satisfied my needs
Cleanliness, ease of using all it has to offer, friendly enviroment

varsha C.
United States
March 28, 2014
Good and comfortable
Close to station, good gym and pool

Poa Y.
March 27, 2014
Hotel with great location
The location and surrounded by public transport
It was a great stay with easy access to public transportation, as it is just walking distant away from the University train station in Hong Kong, and also right next to bus station.

Poa Y.
March 27, 2014
Great Location
The hotel location is nice
The hotel is just beside the University train station in Hong Kong, and also a bus station. It will be convenient to travel from the hotel into the city.

Cyril M.
March 26, 2014
always the best for me in hk
standard view price
my stay was great as usual. i know this hotel well. the mrt makes it at a ok distance from city center while enjoying quiet surroundings high standards at a reasonable price. i definitely will come back.

Sandra L.
United Kingdom
March 25, 2014
Great alternative to the centre of TST
Would have to pay double for similar accommodation in TST, view was lovely, club lounge was a haven of peace.
Did not need to stay in the centre of TST where the prices are astronomical so this was a really good alternative. MRT station within two minutes walk so 30 minutes to TST and less than 45 to Central. Booked two club rooms and were upgraded which was lovely and had the luxury of a two bedroom suite with gorgeous views. Staff were very attentive and the club lounge had terrific snacks and drinks and was a real pleasure.