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Excellent 8.4
Based on 3616 reviews

Recent customer comments

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based on 3616 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
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michael H.
United States
April 23, 2014
conveniently located at reasonable price
professionalism, reasonable price and convenient location

Yuen C.
April 22, 2014
Convenience and good place to stay for weekend
Location, Big room and quiet
The room size is surprising big and the restaurant down stair also provide quality of food. Location is very convenience ( just next to train station ), easy to access and just 20-25 mins to either TST and Lo Wu.

Alistair R.
United Kingdom
April 21, 2014
Ticked all the boxes - a great hotel
The pool was really nice, as was the pool bar. Great buffets and Chinese food
The pool was really nice, as was the pool bar. Great buffets and Chinese food. We were upgraded and our room was huge. nice relaxing surrounds and open views of the race course.

Pun M.
April 19, 2014
forgot how many times stay there… its great
room is clean and big and free upgrade is offered

Fahteema F.
April 18, 2014
Five-star feel
Friendly and accommodating staff, clean, new
Was upgraded to a bigger room。 love the cleanliness. Love the big restroom.

Karin Y.
Hong Kong
April 17, 2014
Quiet and Clean
Clean, Quiet and Nice staffs
Everything was great in this hotel except there's no other food around that area. Room service is the only choice if you feel hungry in the middle of the night. or you prepare your instant food before u get back to the hotel.

Elizabeth O.
United States
April 16, 2014
A wonderful stay for a great value!
Cleanliness, attentive staff and room decor.
I would highly recommend this hotel, after a terrible hotel stay in Singapore, this was a nice treat. The rooms were exceptionally clean and we really felt at home with some of the more "western" amenities.

Pearlyna K.
April 16, 2014
Great hotel at a not so great location.
Comfort, luxury, professional staff.
It was a pleasant stay. The staff were professional and friendly, although there was a slight miscomm during our checkout that delayed us for a bit. The rooms were spacious, clean, luxurious and very comfortable. The gym was well equipped and the hotel restaurant was exquisite. The only thing I didn't enjoy was how out of the way it was from the happening areas. There wasn't much to see or do nearby either.

Yuen L.
Hong Kong
April 15, 2014
As Great As Usual
Clean, Big room, Nice view
This stay is as great as usual. Finally we tried the peking duck at the restuarnt there. It was so tasty and better than all other peking ducks I had tried in hong kong.

Jui S.
April 14, 2014
My staying in Hyatt is comfortable and cozy.
1. Staffs were very nice and professional. 2. Great locate which is close to public transportation and close to one of my favorite malls. 3. Great equipment in fitness centre.
I like this hotel and will come back for one or two nights in the future. Also would recommend to friends!