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Very good 7.0
Based on 7818 reviews

Recent customer comments

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Very good

based on 7818 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 6.8
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 6.1

Wai C.
January 25, 2014
Centrally located. Just average hotel experience.
Location. Location. Location.
The hotel is centrally located in the Tsim Sha Tsui area in Kowloon. It's easily connected to the airport with Airport Link shuttle Bus. However, those who stay here are mainly Mainland China tourists who come to shop - nothing but to shop for luxury and branded items nearby! The hotel is really convenient as it's located centrally on the street level facing Nathan Road. However, no wifi in room. Wifi only available on lobby area. Average experience: Room is small as expected. Some without windows. Value for money if you just want an average stay for shopping experience.

Daniel L.
January 23, 2014
Musty carpet and smelly toilet in Central HK
Close to public transport, close to shops
I enjoyed the central location in Tsim Tsa Tsui. The hotel was close to eateries and public transport. However the condition of the hotel is quite terrible considering the price that they're charging. The toilet had a bad smell the whole time. There was a cockroach in the bath tub at one point. We could constantly smell the whiff of stale cigarette smoke seeping into our room through the air vents. Combined with the odour from the toilet, it was quite unbearable. Besides that, the hotel was also charging quite a fee for wifi in the rooms, 30HKD for only 3 hours. Wifi was available for free in the lobby but only limited to 15 minutes. Not a place I would return to or recommend to friends.

fritzie C.
January 23, 2014
nice hotel
clean,nice, accessible to all
Very nice,comfortable, easy access to all shopping center and to macau china ferry terminal. A nice hotel with a very friendly staff. Fast food chains are very closely to imperial hotel.

Teo N.
January 23, 2014
Imperial Hotel (Tsim Sha Tsui)
Near MTR, shops close by, staff are able to speak english.
Overall was a good expeience. Cosy and clean rooms (but there was a woody smell in the room). This hotel is very convenient as MTR station is near by. Supermarkets, eateries and shopping centers surrounds this building. Really enjoyed the stay at at Imperial Hotel. If you are coming from the airport, take A21 bus from the airport and you can directly reach this hotel without any transfers (abt 55min, HK$33, remember to buy the octopus card from the airport first as you can use it for MTR and even payments at stores). For return trip to airport, we took the Airport Express, good experience! For group of 4 or more, try getting your card from the customer service counter (we got our tickets at HK $70 instead of HK $100). Definately will return to this hotel for my future trips to HK.

Achchareeya S.
January 22, 2014
Near shopping mall, near MTR, clean room
Clean room, near MTR, shopping mall, easy to find
Easy to find hotel, MTR Tsim Sha Tsui, Exit H, not worry about large travel luggage, quite big room (for Hong Kong hotel), clean room, near shopping mall, hotel reception speaks English very well.

Pei L.
January 22, 2014
Good location
Location, Reasonable Priced
We were given a room with a double bed and a single bed. We had a prob with the house-keeping service where there's no shampoo/showergel refilled and we called few times, only they sent. Location is good. Wifi is only available at lobby.

Fauziah O.
January 22, 2014
Small but yet strategic
Strategic location, high speed internet, good staff
Great location which is near to mtr station, near shopping centers and halal food restaurants. And its near to chung qing mansion.

Hubert R.
January 21, 2014
location, location, location
Imperial Hotel proved to be well worth what I paid for. I was actually expecting something simpler hence my expectations are met for a basic city hotel comfortable located in the shopping areas around.

Ming L.
January 21, 2014
expensive and small accommodation
location, location and location

Mohd T.
January 21, 2014
Location good
Clean but small room
Clean room but small.Very convenient .Shopping centre nearby.3 mins to Mtr.5 mins walk to airport shuttle.Will come n stay here again.