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Very good 7.0
Based on 7816 reviews

Recent customer comments

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Very good



based on 7816 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 6.8
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 6.1

Jason K.
Singapore
January 25, 2013
Needs improvements.
None
I was disappointed with my stay at imperial hpotel. Room was extremely small even though i was upgraded to deluxe. Bed was hard. Cant even enjoy a good bath because the water took a long time to drain. Feels like it's gonna flood the entire bathroom if i don't hurry up. Carpet needs to change as it has musty smell.

LIANG W.
Canada
January 24, 2013
A little disappointed
very close to central,shops
We checked-in late, the manager is quite nice and the service is good.A lot of Chinese group people sit in the lobby. The room is quite old even it is not small. I can tell the hotel hasn't been reinnovated for a long time.Everything is simple and old.The cable TV doesn't provide enough channels, only 15 channels.Wifi is provided, but it is not free, even in the lobby.I think it is a hotel for business trip, but not for family trip.Comparing to the price,I would choose other hotels. p.s.The chinese groups are so annoying.

Ron M.
Philippines
January 24, 2013
"Okay" hotel
Near shopping malls
Wasn't really impressed at all. I wouldn't say being busy is an excuse to be grumpy especially when the role is at the frontdesk. No smiles, very transactional. Should have stayed at a different one. Our room is at the 2nd floor so we took the stairs, when we were there, it felt like you are in a different world as the stairs freaked my wife beacuse of its appearance. The only thing acceptable is the lobby area.

Mirasol D.
Philippines
January 23, 2013
a very good hotel service
good accommodation
My stay in Imperial Hotel was great. But the problem is that there is no free wifi access. But the rest was great. Will surely be back in that hotel

LIEU L.
Australia
January 23, 2013
Nice and Clean with friendly service
Shoppers' heaven
Located in the heart of Tsim Sha Tsui. Imperial Hotel is probably the most affordable and reasonable compared to the other hotels in Tsim Sha Tsui. Nice, clean and friendly staff. The hotel is on the main street of all shoppers heave. A stroll to MTR station and the Ferry Pier. There are (too) many nice shopping malls and restaurants but my favourite would be street food where you can find at Temple Street which is only 10 minutes. I would highly recommend Imperial Hotel and will definitely stay there again!

LIEU L.
Australia
January 23, 2013
Close and Convenient
Shopping, Shopping and more Shopping
Located in the heart of Tsim Sha Tsui. Imperial Hotel is probably the most affordable and reasonable compared to the other hotels in Tsim Sha Tsui. Nice, clean and friendly staff. The hotel is on the main street of all shoppers heave. A stroll to MTR station and the Ferry Pier. There are (too) many nice shopping malls and restaurants but my favourite would be street food where you can find at Temple Street which is only 10 minutes. I would highly recommend Imperial Hotel and will definitely stay there again!

Jeffrey L.
Australia
January 21, 2013
great location
the location was perfect, near the city center and food shops and a little bit of shopping, as well as the transportation
the location was perfect especially for a first time traveller in HK. near the bus stop, train station and you can find almost everything you need if you are travelling with very limited time. what I didnt like though was the service, when we checked-in we left our luggages with them since the room is being cleaned, and we didnt want to waste time and start looking around already. when we got back at night the luggages were still in the lobby and no one even offered to bring it up for us.plus when we were there, the other elevator was being serviced we had to use the service elevator since there are plenty who were checked in

LIU J.
China
January 21, 2013
good position but small rooms
competitive price with good place, convinient tranfic
it is near of HK office,I love the hotel of its good trafic and competitive price. Rooms are clean and servants are nice. but no breakfast and wifi,it is not good for travellers. In all,the position,envireonment are good.

charles T.
Philippines
January 21, 2013
good location but small room (no free internet)
location, early checkin, baggage counter for checkout, helpful staff very good
the good hotel has great location. good price (value for money). early check-in okay. good helpful staff. shower and toilet size moderate size the bad no free internet in room. no late checkout for agoda customers. no air-heater in room.

Ong H.
Malaysia
January 21, 2013
Great Location
Clean Room
Overall, awesome for business travelling. Location is perfect for travelling around the city. Restaurants around have great food and plenty of amenities around for you. Knutsford terrace offers good place to dine and drink, perfect for business or for a date!