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Recent customer comments

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All reviews (7729)

Business travelers (1464)

Couples (1826)

Solo travelers (1215)

Families with young children (1118)

Families with older children (917)

Groups (1189)

Very good
7.0
based on 7729 reviews
Hotel Condition/Cleanliness
6.6
Facilities
6.3
Location
8.9
Room Comfort/Standard
6.8
Staff Performance
6.6
Value for Money
6.8
Food/Dining
6.1

6 Guan S.
Malaysia
October 13, 2015
Unprofessional staff!
Location location location
Overall pleasant. Room is bigger than expected but has a stale smell and aircon is loud. Toilet is clean. Location is great.staff heard to be gossiping about otger hotel guests.

4.3 Chong M.
Singapore
October 12, 2015
Hotel Location Good
Hotel near MTR stations, near to major shopping malls, tourists attraction and alot of money changers nearby.
The hotel staffs were not very friendly. Difficult to communicate with them in English and Chinese. The hotel room was so small until there's no space to put our 2 luggages. The hotel room air-con was noisy and we had sleepless nights. I wont stay at this hotel again.

7.3 JUNGMIN S.
South Korea
October 10, 2015
Good location, value for money
location, price, shopping centre around
The hotel is near I-Square and Chungking Mansions, there are a lot of supermarket and convenience store around the hotel. The room was quite good except smoking smell, so it is good to request non-smoking room, if you are non-smoker.

2.7 LAI N.
Singapore
October 07, 2015
Bad staff attitude
Bad experience and not worth.

5.7 Hartmut W.
Germany
October 04, 2015
No frills accomodation in good location
Location (close to airport bus and star ferry, in Kowloon shopping district)
It was just a stopover night to catch a plane - nothing to report. I did not book any meals: the evaluation template needs an entry, however, and so I make a guess: 3 (which may be utterly wrong).

8.3 Janthinus S.
South Africa
October 02, 2015
Great location and a good price!
Location, Price and friendly staff!
Enjoyed my stay at The Imperial Hotel. Rooms were neat, sizable and tidy. The only two things I was not too happy about was that they offered an airport transfer on their page which they dont do and they also do not allow early check in although they state that on their page on Agoda. All in all, I'll most definitely stay there again.

8 Jose T.
Philippines
September 30, 2015
Very satisfactory
Location, value for money, frienly staff
Very pleasant

8.3 Janthinus S.
South Africa
September 29, 2015
Value for money
Size of the room, friendly staff and location!
I enjoyed my stay at The Imperial Hotel. The only issue I had was that they advertised that they do airport transfers which was not the case. Had to arrange own taxi to the airport at 4 am. The hole in the bedding was a surprise but let's not count that one. My overall impression is positive and I would recommend this hotel to all my friends.

8.8 shihhuai H.
Taiwan
April 15, 2016
GOOD
Good location.

8.3 Rosman R.
Malaysia
September 28, 2015
awesome and great location
excellent location/staff and easy access
awesome experience!