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Recent customer comments

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Very good



based on 5900 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

8 Imjanty M.
Indonesia
February 08, 2012
good & tidy hotel
housekeeping
Very clean and tidy room , good service from the crews. a room a little bit too small but still convinient to stay. This hotel is suitable for relax after doing business or travelling. Location is not near to mrt station, so need another public transportation to reach the hotel, but still reachable. Price is good compare to the service provided.

8.3 edmund H.
Malaysia
January 30, 2012
Nice hotel with good service
helpful staff
Nice and comfortable room.Very helpful staff.Just before I checked out I realised that a bunch of keys to the padlocks of my luggage was missing somewhere in the room.I informed the frontoffice staff while checking out and she immediately asked the housekeeping staff to check the room and just before I board the hotel bus to the airport they found the keys.Thank you and well done!

8 David C.
Canada
February 08, 2012
Decent hotel
Good location, near lots of restaurants
Hotel was at a good location. Near lots of public transport and restaurants. Very convinient to get anywhere. Hotel has a very cool pool. Rooms a little small but good for a business traveller who doesn't have to stay in the room all the time. Staff very kind.

6.7 ke B.
China
February 02, 2012
good hotel, small room
good shower
local is not very good and i take 15 minutes from hotel to the subway gate. room is small, but clean and well maintained. the water pressure is very good and i believe you can enjoy a wonderful shower. service is very good and staff are friendly. overall, it is a good hotel and recommend my friend to stay

8.3 Zai Y.
Malaysia
January 28, 2012
Great service and professionalism
Staffs service
Not the biggest or the grandest of hotel,nor the best in location, but it's the best in staffs service though. Made my stay at Hong Kong a very pleasant one indeed, thanks to the crews and staffs at Island Pacific.

7.7 MYO L.
Myanmar
January 30, 2012
lovely hotel in great location
free wireless internet
Good size of room, very clean and all amenities are well provided for guests. Bed and pillows are very comfortable. All the staff are very friendly and accommodating. Hotel provide free shuttle bus service to Macau ferry terminal and central station. Very convenient location, lots of food stall near by and few steps to tram stop. Super helpful concierge, help us to get taxi and explain how to get to my destination. Overall it's very good hotel with reasonable price.

9.3 CHERYL P.
Philippines
January 28, 2012
great service from concierge to front desk
very accomodating, helpful staff and they even suggested places to go and how much taxi etc
location not within a walking distance to shops but very accesible with taxi or tram along des voeux st. behind d hotel to anywhere u go. the breakfast buffet is good with many choices and friendly staff. rooms are clean and carpets dont smell too. overall it was a pleasant experience and i like to go back again.

9.7 Arunprasad D.
India
February 03, 2012
excellent service, very clean and convenient
Customer service
we stayed in this hotel during chinese new year. it's located within 5 minutes taxi ride from central (costs about hkd 24.00 by taxi). however, the hotel run a shuttle between the hotel and central/hk station/admiralty every 30 minutes. so, we almost never needed a taxi when we had to commute to the mtr. free wifi connection is really good....

8.3 Alireza N.
United States of America
February 12, 2012
Good hotel, far from MRT
Nice clean hotel, good bed and room, very nice buffet, shuttle every half hour to town
I stayed there and it was a good hotel, very comfortable room. The bad thing is it is far from MRT and from where everything is. about a 20 minute walk, but going from the Hotel to center is fine, they have a free shuttle. coming back will be either by foot or taxi. They have a delicious buffet too. But I paid a bit more to get the room with the view of the harbor. When I got there I realized it was the side-harbor view or something..so basically I was facing a bunch of ugly buildings, but the harbor was on the side, and you could barely see anything nice. I guess it was me who didn't look well when ordering, but it would be better to just get a normal room and pay less, or the harbor view room and pay the maximum. the middle makes no sense.

7.3 Cheung S.
Hong Kong
February 01, 2012
Budget hotel with excellent service
Good value
The location is not very good since you have to walk for few blocks after got off from airport bus. It takes around 15-20 minutes walk to the nearby subway station. Room is small. The staffs were very friendly and helpful, every one with smiles :) there are lots of restaurants within 10 minutes walk.