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Very good 7.8
Based on 5915 reviews

Recent customer comments

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Very good

based on 5915 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

8.7 Phongsakorn V.
February 10, 2011
Nice hotel and best service mind
Staffs have a good service mind and warm welcome Nice place and easy to go to the port and in the town. Next time, we will be back again

6.3 Michael M.
February 09, 2011
Average Hotel in bad area.
Friendly staff, free internet access
The hotel is in an area of Hong Kong that, although just out of the centre, is in a quite old and unnatractive area of the city. No MTR station within easy reach. There were bus's available about 5 minutes walk away however. For a Westerner - no Starbucks nearby, no Western restaurants, quite an 'ethnic' environment, which may or may not suit you depending on tastes. The staff try hard and are friendly. We got an additional folding bed on request, and it was quite comfortable. Bathroom was clean and reasonably up to date. Overall, a 7 out of 10 at best.

9 Jacob D.
United States
February 09, 2011
Very nice hotel with a strange location...
Clean and modern building, amazing staff.
The hotel is very clean, and they've done wonderful things there. The live entertainment is good, along with the delicious room service.

4.7 David B.
February 09, 2011
A good view, very small room
Close to harbour
The only reason we took the hotel was because it had rooms available during spring festival, nd with the size of the rooms, we now know why, very small.

6.3 Stuart J.
United Kingdom
February 08, 2011
Good value for money
Nice location, within walking distance from the Macau ferrt terminal
this is the 5th time i have stayed her. i come back because of the good price and the location. the rooms have had a bit of an upgrade since last year, with all of the old tvs being replaced with lcd tvs. my friend was staying in the same hotel as me. we arrived around 4 in the afternoon from macau and my friend was told that his room was not ready yet. this happened to me in this hotel before when i was traveling from the uk.

9.7 Amy L.
February 07, 2011
very nice hotel with a grand lobby entrance.
great service at the greeters upstairs and downstairs
Only for 2 nights but its been a pleasant stay. People are friendly and helpful, rooms are.clean. A bit far from mtr.

7 Thomas B.
United Kingdom
February 05, 2011
Harbour View
Great View of the Harbour
We stayed for 4 days in the Island Pacific Hotel. We reserved a deluxe room with a view of Hong Kong harbour and Kowloon. The room was well maintained and modern but quite small compared to other places that we have stayed at in Hong Kong. The hotel is located about 20 minutes walk from the centre of the city but you can take the tram from behind the hotel which is very convenient. The staff were very helpful throughout our visit and a late check out was agree when requested.

8.7 Katherine D.
February 05, 2011
Fabulous view and delightful restaurant
View, restaurant, location
Very pleasant hotel, moderate size room, but great, exciting harbour views. The restaurant was particularly welcome when we arrived tired and hungry after a long flight. Delightful noodle soup, good wine and hot ginger coke were the best medicine. The location was convenient and the staff were particularly attentive and helpful.

8.7 Oana B.
February 05, 2011
Good hotel and nice, helpful staff
Good value for money
We enjoyed our staying overall. The location was all right, but not as good as we thought. Disappointed by the harbor view rooms which didn't offer the best view, since the hotel is closer to shipping docks than to the nice "touristic" harbor that we imagined. The meals were too expensive and it didn't offer free internet in the rooms which were quite small, but clean and decent for HK standards (good variety of pillows). The fitness room was decent. Nice staff, always smiling and ready to help.

7.3 scott M.
United Kingdom
February 04, 2011
5 star service, 4 star rooms
Excellent service, good views, beautiful pool, clean and friendly
the hotel is not far from central and airport express. hotel is very nice with great pool. rooms are small but have some great views as the hotel is very close to the water is below average but there are plenty of places to eat in hong kong.great value for hong kong.