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Excellent 8.6
Based on 320 reviews

Recent customer comments

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based on 320 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.3

Jie L.
Hong Kong
December 10, 2015
safe choice
service, room condition, location
you can't go wrong with JW Marriott.

irit K.
December 04, 2015
Good experience
Sleep club gym

Weiying Y.
December 02, 2015
nice location
all good
nice location, food is ok

Anya P.
United Kingdom
December 01, 2015
Location, location, location
Great location for MTR access, shopping malls and other 5 star hotels. Walking distance to many central touristy places and... shopping malls!
Enjoyed it very much. The beds were very comfortable and we had an amazing panoramic view of the greenery outside.

Florence K.
November 26, 2015
Fantastic stay with great service
Staff service, location, convenience
Excellent stay with friendly accommodating staff.

Vinita G.
November 25, 2015
Awesome experience
Service, location, comfort
I had a great stay at this hotel. When I first came I was on the 23rd floor with a harbor view as requested but the room was small, smelt musty and the view wasn't that great as buildings in Hong Kong are very tall. I requested for a room change and that night was given a room on the top floor which was much nicer in size, quality and cleanliness. Had I not been given a better room I would have given a lower rating as the first room wasn't up to what I had paid and Marriott standards. The location is great it is connected to Pacific Place which is a high end mall with the train station below. Breakfast was great and the check in and check out process was fast and easy. Overall great experience.

yu Y.
Hong Kong
November 03, 2015
good hotel

Han S.
United States
October 31, 2015
clean hotel
friendly staffs, clean and ok locaiton
nice hotel but a little over price

Jack F.
October 30, 2015
Good experience overall
great staff great food and nice and quite
my experience overall was pleasant. I would have given a 5/5 if my non smoking suite didn't smell like the previous traveler smoked in there.

Justin S.
October 18, 2015
Inner City Comfort
Cost, Dinning, Pool
Our stay was short and sweet, the room was lovely, welcome tea was a nice touch, Beds were comfortable, and the location is perfect for city access.