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Excellent 8.6
Based on 320 reviews

Recent customer comments

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based on 320 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.3
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Sean G.
April 07, 2015
HK Stay at JW Marriott
Dining, Location and Staff Service
It lived up to the5 star standard.

Raphael T.
April 06, 2015

Muk C.
Hong Kong
April 02, 2015
one of the blue chips hotels in hong kong
location, food, cleanliness
positioned on top of pacific place, with many good shops and great built in restaurants. The view was fantastic, the rooms and amenities were all excellent and its breakfast buffet is one of the best in town. its always a pleasure to stay here

Stephen M.
United States
April 02, 2015
Highly Over Rated
Club Level Service and Food is TERRIBLE! Cold food and not enough of it quite frankly. No feww chips to nibble in spite of high priced Club fees. Hotel is stingy and the Exec Staff unreponsive. Rooms are very small given alternatives.

United Kingdom
March 22, 2015
I'm very pleased with my staying at the hotel!
Location is excellent, nice atmosphere and ambience.
Excellent, thoroughly enjoyable!

Vincent K.
March 17, 2015
One Night Only
We were there for one night only and checked out after breakfast the next day, so can't say much about the hotel. The location was good for where we needed to go, which was the main reason for choosing the hotel. Not sure how old the hotel is, but the corridor leading from the lifts to my room was rather gloomy and the finishings looked rather dated. The room was all right, nothing outstanding. Sums up the hotel, really - all right, nothing outstanding.

yeh C.
March 13, 2015
Best hotel in central hk

Jae S.
United States
March 12, 2015
High price but worth it!
One of the hotel in HK central and great place to meet people.

marshall B.
March 12, 2015
great location
the hotel is bit old , great location connecting to pacific place mall, the staffs are nice

Paul I.
United States
March 09, 2015
Good business travel
Location, staff, view
Pretty nice, we had breakfast included in our package, but upon check out we were charged again for it, until I asked the check out associate to check it. Rooms we fairly big for HK and had a Bose stereo that you could hook up any phone too. Nice to have free wifi since many other 5 star hotels charge for it.