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Excellent 8.6
Based on 315 reviews

Recent customer comments

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Excellent



based on 315 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.3

Muk C.
Hong Kong
April 02, 2015
one of the blue chips hotels in hong kong
location, food, cleanliness
positioned on top of pacific place, with many good shops and great built in restaurants. The view was fantastic, the rooms and amenities were all excellent and its breakfast buffet is one of the best in town. its always a pleasure to stay here

Stephen M.
United States
April 02, 2015
Highly Over Rated
Location
Club Level Service and Food is TERRIBLE! Cold food and not enough of it quite frankly. No feww chips to nibble in spite of high priced Club fees. Hotel is stingy and the Exec Staff unreponsive. Rooms are very small given alternatives.

ANGELA I.
United Kingdom
March 22, 2015
I'm very pleased with my staying at the hotel!
Location is excellent, nice atmosphere and ambience.
Excellent, thoroughly enjoyable!

Vincent K.
Malaysia
March 17, 2015
One Night Only
Location
We were there for one night only and checked out after breakfast the next day, so can't say much about the hotel. The location was good for where we needed to go, which was the main reason for choosing the hotel. Not sure how old the hotel is, but the corridor leading from the lifts to my room was rather gloomy and the finishings looked rather dated. The room was all right, nothing outstanding. Sums up the hotel, really - all right, nothing outstanding.

yeh C.
Taiwan
March 13, 2015
Best hotel in central hk
everything
Awesome

Jae S.
United States
March 12, 2015
High price but worth it!
location
One of the hotel in HK central and great place to meet people.

marshall B.
Indonesia
March 12, 2015
great location
food,location,room
the hotel is bit old , great location connecting to pacific place mall, the staffs are nice

Paul I.
United States
March 09, 2015
Good business travel
Location, staff, view
Pretty nice, we had breakfast included in our package, but upon check out we were charged again for it, until I asked the check out associate to check it. Rooms we fairly big for HK and had a Bose stereo that you could hook up any phone too. Nice to have free wifi since many other 5 star hotels charge for it.

PHOEBE L.
Taiwan
February 05, 2015
Good location, classic and comfort
Good location, classic and comfort
The hotel overall is very good, though its a bit old, they manage to keep the quality as a five star hotel through time. Service was very friendly, staff were helpful. The only thing is the air conditioning. The system is a bit old, the air con works a bit funny, sometimes makes funny noise.

Ching L.
Hong Kong
January 29, 2015
good loctation
good location good view
very nice place