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Recent customer comments

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Very good



based on 6476 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.2
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Staff Performance 6.9
  • Value for Money 7.0
  • Food/Dining 6.6

8 Roszita R.
Malaysia
July 03, 2013
Good service and confortable to stay
Customer service, friendly, clean, good food, nice view and easy access to public transport

4 Benny L.
Singapore
July 03, 2013
Not comfortable , noisy, lift very slow.
Nothing good about the hotel except near to restaurant & night spots.
The toilet and shower are not working properly , the fridge door hanging half way, the instant coffee power seem like already dry up, the gym is very tiny.machine too old & room hallway smell. The room is very small & is very difficult to hang the clothes. Will not advice those customers who are in hurry cause you may trip due to small space in the room & also the lift takes a long time .

5.7 nantanat A.
Thailand
June 26, 2013
not impressive
just only location is the benefit
the location is quite great, located in Tsim Sha Tsui area. Not that far from the MTR but not that close as we first think. The room is ok, we booked for 3 people in each room so we got a little tight room cos of the extra bed. There's also NO wifi available. However, most of all, the hotel staff's service is not quite well. Especially for the reception, i felt so unimpressive with their unhelpful manner which made me decided there wouldn't be next time for the hotel:( Moreover, please remind yourself not to touch 2 bottles of water in the room, they will be charged HKD 28 for each!

6 Ching L.
Malaysia
June 26, 2013
Comfortable
Ok location, good nearby local cuisine, two 7-elevens nearby
Wasn't given complimentary mineral water on check-in day. Asked concierge/reception but they informed me no complimentary water given for our stay. Reception lobby not on Ground Floor, not convenient if you have alot of luggages. Breakfast & wi-fi package (optional) is too costly for the standard of this hotel.

6.7 Foo D.
Singapore
August 03, 2013
Comfortable stay
Hotel is centrally located
Staffs are helpful. Hotel is far from MTR 5 mins by walking, not bad. But hotel don't provide free wifi

6.7 Fuji Y.
Singapore
January 28, 2014
Second Stay in Hotel with big group
Great location, safe area, good room size
This was my second visit to this hotel. First experience was better because i got a room at the newly renovated wing, room was bigger and cleaner. This round was with a big group of people, a mix of experiences. Rooms near lifts can be bad with cigarette smoke filling the room, so must request for non-smoking floors if you are sensitive to such air. Location is great and eateries just outside the hotel. Overall, stay was acceptable.

6 Fuji Y.
Singapore
January 28, 2014
Satisfied
Great location, safe area, good room size
Overall satisfied. Had some problems with the extra bed in room, as the extra bed provided was old and not in working condition. One of the rooms, paid extra to upgrade to a suite as the room was small and smell funny. Other than these problems, the stay was pleasant as the location is great and easy to travel around.

5.3 Christina S.
Indonesia
June 25, 2013
Nothing fancy!!!
Maybe just the location
There's no free wifi in rooms, just in the lobby.

5 Christina S.
Indonesia
June 25, 2013
Nothing special!
Maybe the location and speed Internet

7.7 Hin T.
United States of America
July 10, 2013
good location and value
price, cleanliness, friendly
overall good value, comfortable rooms, good shower. wish free wi-fi offered