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Very good 7.2
Based on 6732 reviews

Recent customer comments

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Very good



based on 6732 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.6
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Supachoak J. from Thailand
Groups
Stayed one night in May 2013
I get what I paid for
Location, Location, Location!
in the heart of Tsim Sha Tsui what else can I expect but location? The hotel located in the prime location which is convenient to explore the city via MTR train which its station is in walking distance. The hotel itself lack of customer service level ones should expected from a proclaimed 4-star hotel, but as I said, I get what I paid for
Reviewed June 06, 2013

Yen K. from Malaysia
Families with young children
Stayed 5 nights in May 2013
Value for money
Centrally located
Reviewed June 06, 2013

Joey T. from Malaysia
Couples
Stayed 2 nights in June 2013
normal
shopping area , a lot of rstorant
internet wifi service dump expensive, no free wifi
Reviewed June 06, 2013

Bunchoo B. from Thailand
Groups
Stayed 2 nights in May 2013
transportation shopping traditional food
transportation shopping traditional food
Great transportation, shopping and traditional food
Reviewed June 05, 2013

Bunchoo B. from Thailand
Groups
Stayed 2 nights in May 2013
Very convenient for transportation
transportation shopping traditional food
Great transportation, shopping and traditional food
Reviewed June 05, 2013

Matilde F. from Philippines
Families with young children
Stayed one night in May 2013
Great
clean, centralize
Reviewed June 05, 2013

Lim X. from Singapore
Groups
Stayed 6 nights in May 2013
Not Professional, okay only.
clean, quiet, closy
The Check-In is slow and not professional. The rooms are not prepared in advance, even though we book the rooms so early. The 1st Staff who served us informed that we come back after 2:30pm for the key and she give us a card indicating out room number. But when we go back, the other staff tell us still no room available and the 1st staff did not help us to reserve any rooms or prepare any rooms. we need to wait till 3pm or 3:30pm for our rooms to be ready. In additional, they need us to pay HK 1000 per room for the deposit, which was not make known to us in advance during the Check-in.
Reviewed June 05, 2013

Lim X. from Singapore
Groups
Stayed 6 nights in May 2013
The check-in is slow and not professional.
Clean, Quiet, Location.
The Check-In is slow and not professional. The rooms are not prepared in advance, even though we book the rooms so early. The 1st Staff who served us informed that we come back after 2:30pm for the key and she give us a card indicating out room number. But when we go back, the other staff tell us still no room available and the 1st staff did not help us to reserve any rooms or prepare any rooms. we need to wait till 3pm or 3:30pm for our rooms to be ready. In additional, they need us to pay for the deposit, which was not make known to us in advance during the Check-in.
Reviewed June 05, 2013

millie F. from Philippines
Groups
Stayed 2 nights in May 2013
Great location
location, cleanliness of room, value for money
Reviewed June 05, 2013

kevin C. from Philippines
Families with older children
Stayed 3 nights in May 2013
very nice close to all the places we need to be!
affordable, centrally located, clean
Reviewed June 05, 2013