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Very good 7.2
Based on 6732 reviews

Recent customer comments

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Very good



based on 6732 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.6
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Tin L.
Singapore
June 03, 2013
Great location and fast service
Location was ideal, service is fast and room is always clean

Mongkol S.
Thailand
June 03, 2013
The perfect destination of my special trip
Good room and good service
It's okay and it's very convenient to reach the shopping center. We could walk along the street and find food spot so easily.

Simon W.
Australia
June 03, 2013
really bad hotel
nothing was good about this hotel
beds are hard and uncomfortable, the room smelt of mold. The internet is very expensive.They didnt even supply water in the room and then tried to charge $4 a bottle for the water used from mini bar. staff were not friendly or helpful. hotel needs a renovation. not very well located to MTR

WEI T.
Malaysia
May 31, 2013
Near to shopping area
Strategic located, nearby shopping area & walking distance to MTR
We have booked total of 5 deluxe rooms (3rd bed is complimentary). Upon check-in, the staff said due to the hotel is quite fully booked, hence our rooms were upgraded to the suites at the highest floor. At first we were quite glad that we got the free upgrade but after we enter the lift, we realized that the suites are located at the 21st floor where the lifts only can reach 20th floor. We need to carry our big luggages walk up the staircase to 21st floor which is inconvenient. All 5 rooms were at the same floor however still quite far from each other. Overall the rooms are clean, rooms size is consider ok compare to other hotels. The only weakness of this hotel is no free wifi. Location is good, 7-11 and local restaurants are all nearby. Walking distance to Tsim Sha Tsui shopping area, MTR and also Harbour City. Can easily get the free airport shuttle across the street .

Connie G.
Malaysia
May 31, 2013
Quiet Environment, cleaning room .
check in and check out counter,

Chao C.
Taiwan
May 31, 2013
Kimberley Hotel
good location and comfortable transportation
no elevator uncomfortable

JAE L.
South Korea
May 31, 2013
Cheap and clean
Cheap, clean and placed in the center of the city. convenient to accace anywhere in Hong Kong

Anna L.
Philippines
May 30, 2013
Long Wait Time at Check-in Counter, Nice Location
Near MTR station, Easy to find location, Near Shopping Areas
Reasonable price. Good location since it's close to a train station. There were a lot of shops that were walking distance and it wasn't hard to find my way back to the hotel even at night. Room was comfortable - not too big, not too small. However, It took us almost 2 hours to check in, which was a painful experience. I didn't think it would take this long because we arrived past 2pm. We booked 3 rooms but the receptionist said if we didn't want to wait anymore, we can settle with 2 rooms, and that 1 room will be an "upgraded room" that can fit 4 people so it would be the same as getting 3 rooms for 6 people. We agreed, only to find out that the "upgraded room" has 1 king bed for 2 people and a sofa bed that they said was for 2 people but was really just good enough for 1. Not really the hotel management's fault, but the guy at the jewelry store at the ground floor was very aggressive in selling his goods. Prices changed everyday and when we decided not to buy because of the inconsistency, he raised his voice and seemed like he cursed at us in Chinese :(

Leo G.
Indonesia
May 29, 2013
very good
location, sevice, cleannnn

Leo G.
Indonesia
May 29, 2013
very good
location, sevice, clean