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Van M.
Couples
Australia,
January 31, 2013
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Adequate but WiFi should be added
5.3
Good location, average room. Fairly small and lacks amenities.
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Paul R.
Couples
United States of America,
January 30, 2013
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Great location and good service
Fine location. Breakfast buffet is very good.
8.7
Internet should be free. Other then that reasonable for this type of hotel in HK.
Restaurant Tip:
Mongolian BBQ up the street to the right from the Kimberly as you walk out the door. Pricey but very good.
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Robert E.
Business travelers
Philippines,
January 29, 2013
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lovely hotel
nice rooms, very recommended
8.3
Definitely, I will go back and stay in this hotel!
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Erwin A.
Families with older children
Philippines,
January 29, 2013
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reasonably priced, conveniently located hotel
5 mins walk to mtr; infront of 7-11 and restaurants/eateries
7
this is my second stay in this hotel and i like the setup wherein i can take the lift from the ground floor up to my room floor bypassing the most-of-the-time chaotic reception area at the 3rd floor.
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Yoke L.
Families with young children
Malaysia,
January 29, 2013
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5 mins walk from mtr station, lots of shops and eateries nearby, a convenient place to stay in.
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Yustinus C.
Business travelers
Singapore,
January 29, 2013
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Reasonable Hotel With Reasonable Price
Location, Location, Location
6.7
Located at the heart of Tsim Sha Tsui Area, close to everywhere, and many restaurants and shopping places, not to mention quite easily accessible by the Airport Express. Rates are reasonable given the fact that Hongkong hotels are very expensive nowadays especially for such hotel in such good location. It's an old hotel and facility are limited. Rooms are reasonably clean with limited facilities too and you have to pay for the internet.
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Worarat R.
Business travelers
Thailand,
January 28, 2013
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Good location at Tsim Tsa sui. Can walk to Avenue of star around 7-10 minutes. Easy to transfer from airport to hotel by A21 at 12stop. but water in room is not free. It's Charges at HKD28. Not free for wifi.
Sightseeing/Attractions Tip:
Tsim Tsa sui is a lot of brand name for shopping at Ocean terminal.
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Khristine B.
Families with young children
Philippines,
January 28, 2013
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a-ok, first rate customer service.
Convenient location, clean rooms, courteous staff.
9
'if you do build a great experience, customers tell each other about that. word of mouth is very powerful.'
i have reserved 2 standard rooms & 1 suite room for our 4d/3n stay.
for most travelers, convenience is a main concern. add up to that, we always expect at least a good if not great customer service that will make us feel we get our money's worth. kimberley hotel has proven that i need not have to be billed with a sky-high rate to get a 5-star customer service.
me and my family are very much impressed with the kind of service this hotel has graced us. hassle-free from check-in to check-out. we were welcomed by the concierge manager personally, as he was there at the concierge during our check-in. he and his assistant even accompanied us to our room after check-in. i also met their front office manager, who happens to be very pleasing. i have made some special requests, which i understood all were subject to availability, but he was very cordial & polite and he made sure our requests were all taken-cared of to make our stay more convenient for us. also, we accidentally left my mom's luggage at the airport, and they were the ones who called the airline company to check on it. i requested if they can allow a later time for check-out since our flight back to mnl was mon at 10pm, and they gladly approved 7pm check-out for the suite room without extra charge. we requested for extra pillows & comforters with ease and surprisingly with no extra charge, as for most hotels, they do charge certain fees for it. our rooms were serviced daily, and their staff are all courteous & nice.
the hotel's location is perfect & very convenient, as it is near to everything. 7-11 & wellcome supermarket just across the street, restaurants all around the hotel open till late night, just a 2-3mins walk to nathan road. for nightlife, just across the street is a stretch of posh restaurants, clubs/bars for wine & dine. if you're taking the airport shuttle, the k4 bus is just
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Yap Y.
Groups
Malaysia,
January 28, 2013
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Great Location Great Service
8
Happy at my stay Kimberley. Friendly staff, friendly room cleaner. Keep it up.
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Khristine B.
Families with young children
Philippines,
January 28, 2013
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5-Star Customer Service
Convenient location, clean rooms, value for money, helpful staff
10
'If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.'
I have reserved 2 Standard rooms & 1 Suite room for our 4D/3N stay.
Me and my family are very much impressed with the kind of service this hotel has graced us. Hassle-free from check-in to check-out. Me & my family were welcomed by the Concierge Manager personally, & he even accompanied us to our room after check-in. Also, we accidentally left my mom's luggage at the airport, and they were the ones who called the airline company to check on it. I requested if they can allow a later time for check-out since our flight back to MNL was Mon at 10pm, and they gladly approved 7pm check-out for the Suite room without extra charge. We requested for extra pillows & comforters, with no extra charge at all. Our rooms were serviced daily, and their staff are all courteous & nice.
The hotel's location is perfect & very convenient, as it is near to everything. 7-11 & Wellcome supermarket just across the street, restaurants all around the hotel open till late night, just a 2-3mins walk to Nathan road. If you're taking the Airport shuttle, the K4 bus is just across the street, and it'll take you to the
Kowloon station where the airport train's located. Room rates are as excellent as their customer service.
We are certainly pleased with their great customer serivce. They made our HKG vacation hassle & stress-free.
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