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Recent customer comments

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All reviews (6476)

Business travelers (1562)

Couples (1664)

Solo travelers (924)

Families with young children (721)

Families with older children (710)

Groups (895)

Very good
7.2
based on 6476 reviews
Hotel Condition/Cleanliness
7.1
Facilities
6.2
Location
8.5
Room Comfort/Standard
7.2
Staff Performance
6.9
Value for Money
7.0
Food/Dining
6.6

7.7 CHU S.
Hong Kong
December 08, 2015
Nice hotel in CBD
Good location, Comfort stay, Helpful staffs

10 Nasarin K.
Thailand
November 30, 2015
Great place to stay
It s clean and room 's size are okay also close to mrt
It s a great place to eat and travel to other place.

7.7 Yim C.
Malaysia
November 30, 2015
Great location
Location, location, location and size of room is relatively good as compared to some of the other hotels I have stayed in Hong Kong.
I would suggest that the hotel makes floor mats a standard item to be provided to guests in the room. I have to request for a floor mat each day. Also the provision of bottled drinking water is inconsistent; one day I get it and another day, I didn't.

10 Sunil S.
India
November 29, 2015
Nice hotel,Value for Money
1.Ambion of hotel is good,Lift services are very good,Staff is too good
It is good but i think in room need more electrick pins for charging mobile & Laptop & a bit more clean bed sheet reqyired

6.8 Gemma A.
Philippines
May 01, 2016
Good Hotel
Satisfied with accommodation. Will be back.

6.4 Gemma A.
Philippines
May 01, 2016
Good hotel in great location!!
Satisfied.. suitable for families with kids..

6.7 Ka L.
Canada
November 27, 2015
Bad Customer Service
Location, price, convenience
The price and location is very reasonable. It locates in somewhere that is extremely close to all restaurants and shopping places. However, the customer service is extremely bad. I am very disappointed on the customer service of the hotel and hope they can improve.

5.7 LEE W.
China
November 26, 2015
It is really nightmare with an old hotel
It is really nightmare. The hotel is sloppy, dirty, and old with poor maintain. Tv remote control did not work...no battery, hotel show broken, show water stock and flooting, carpet is so bad quality...endless nightmare.

6.7 carlos R.
China
November 29, 2015
Good location
Location , location and location
Good

9 Ma. R.
Philippines
November 23, 2015
Value for money accommodation
Location -- Very close to bus and train stations. Close to shopping district. Lots of restaurants in the area. Airport shuttle stop is just across the street.