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Very good 7.2
Based on 6732 reviews

Recent customer comments

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Very good

based on 6735 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.6
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November 04, 2015
Kimberly Hong Kong
Location, cleanliness, room size
Clean and comfortable. Staff are polite and professional. Location is good. 5 mins to MRT Station.Plenty of eating places. Bus to airport available at reasonable rates. WIFI is free but extremely slow. Didnt eat at this hotel because plenty of good places outside.

Edwin G.
November 04, 2015
at the heart of hongkong
good location

rafael Q.
November 03, 2015
Locations. Good Service confortable

Raymund M.
November 02, 2015
Scrimping on Toiletries
Clean, quiet, helpful manager
Stayed with wife, mother and 2 young kids for their semestral break for 4 nights. Check in was a bit of a hassle. Since we arrived in Hongkong around 9am. And their check in time is at 2pm. We decided to explore and eat lunch. By the time we got back around 2pm, our room was still not ready. And my kids were already tired and getting cranky. Manager approached and offered to upgrade our room to a suite for the inconvenience. Too bad I failed or forgotten his name was. The assistant manager was also nice. Room was on the 20th flr and it was big. It had a queen sized bed in the room, a sofa bed for the 2 kids. And an extra bed for my mom. We were all comfortable. What I did not like was when they made up the room, if the housekeeping saw that the bath soap was only half used up, they would not replenish. Same goes with the complementary water and shampoo. I had to call the operator everyday to send some shampoo, soap and water. I just found it weird because other hotels are quite generous in providing these small things. Some even knock on your door in the evenings to ask if the you need anything. And the location is quite far from the nearest MTR station. About 5 mins walk. It may be very near for adults. But if your tugging along 2 young kids, its far. Overall it was okay. But still thinking whether I will book again or not on my next visit to Hongkong.

South Korea
November 02, 2015
Bad smoking smell
Location is great to see HK. But not good for non smoker I stayed non smoking room, but every day I walked in the room after clean up I could smell who was smoking in the room . It was too bad

Monchai T.
November 02, 2015
Nice location
location service food

Monchai T.
November 02, 2015
nice location
location service food

Ernestine Z.
October 30, 2015
Good for short stay
There was continental breakfast and japanese Resto in hotel
Clean and convenient enough for short stay

Sum W.
Hong Kong
October 30, 2015

Michelle H.
October 29, 2015
Very old and dated hotel
location location location
The hotel is very old and room had a musty smell. Furnishing was old, bed linens were stained and towels were very old. There was mold and mildew in the bathroom. Housekeeping forgot to provide complimentary bottled water 2 out of 3 nights of our stay. However, concierge was very helpful with recommendations and directions.