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Excellent 8.8
Based on 1035 reviews

Recent customer comments

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based on 1035 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.2
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Staff Performance 9.1
  • Value for Money 8.2
  • Food/Dining 8.5

10 Chris Y.
November 19, 2014
awesome stay!
service, location, food
Staff was very friendly, address my by my name every time I called operator for room service. Food was very nice. Location is superb as there is an MTR exist just next door. Will stay again next time

8.3 Ka L.
November 19, 2014
a good hotel
Fantastic room, Good lobby bar and WIFI
Nothing serious. only I cannot have my luggage at the first time when I reach my room. need to call the operator and wait for quite some time.

6.3 mohd M.
November 17, 2014
staff is double standard
food, location and cleanliness
just a normal stay

9.7 Geraint R.
United Kingdom
November 16, 2014
Wonderfull Stay
The attentivness of the staff. Location. Harbor view.
From the moment of our arrival we were treated extremely well, the staff very attentive to our needs. The harbor view was fantastic,and worth the extra cost. The location was good a ten - fifteen mins walk to Star Ferry. I would not hesitate to stay at this Hotel again, and highly recommend it.

9.3 LI H.
Hong Kong
November 16, 2014
Good Living Experience
Good location, nice place and people

10 Daniel W.
United States
November 15, 2014
Awesome Time Again at the Kowloon Shangri-la.
Health and Fitness Center, Location, and Friendly and Attentive Staff.
As always, another great time at the Kowloon Shangri-la Hotel!

6 ho W.
November 13, 2014

8.3 Soon O.
November 12, 2014
Comfort at its best!
Great bed, great shower, great service
Staff was good and attentive. While I was in the hotel for no more than 12 hours, the bed was impeccable, designs around the room made the features very user friendly. I left my travel adapter at home, and a little searching around the room and I found 2 in the drawer. Good hotel, definitely will stay again. I didn't eat at the hotel, so I guess it's not fair for me to put a score.

10 Tanee S.
November 09, 2014
Very comfotable
Very convenient to go to city shopping and night life

9.7 Quek W.
November 07, 2014
Live up to its standard
Good staff, good food, near shopping
What can I say... Staff went to the extra mile.