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Excellent 8.8
Based on 1044 reviews

Recent customer comments

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Excellent



based on 1044 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.0
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.5

Soon O.
Singapore
November 12, 2014
Comfort at its best!
Great bed, great shower, great service
Staff was good and attentive. While I was in the hotel for no more than 12 hours, the bed was impeccable, designs around the room made the features very user friendly. I left my travel adapter at home, and a little searching around the room and I found 2 in the drawer. Good hotel, definitely will stay again. I didn't eat at the hotel, so I guess it's not fair for me to put a score.

Tanee S.
Thailand
November 09, 2014
Valuable
Very comfotable
Very convenient to go to city shopping and night life

Quek W.
Singapore
November 07, 2014
Live up to its standard
Good staff, good food, near shopping
What can I say... Staff went to the extra mile.

Joel S.
United States
November 06, 2014
Great Service, Great Hotel.
Great location.

Khee T.
Singapore
November 05, 2014
Great place to be in
Clean, comfortable, accessible to food, shopping, causeway bay and more
Overall was pleasant. We were able to explore area around the hotel on foot. Lots of shopping, food and places to see. The train stations nearby allows us to explore other parts of Hong Kong. Area of improvement would be to add more TV channels such HBO, Golf Channel, etc.

Offer A.
United States
October 27, 2014
Amazing stay
Location, dining, service
Great place to stay, great service, great food, very clean.

Henri B.
Netherlands
October 11, 2014
My stay
Location, bathroom
The waitress at the Tapas restaurant was rude. The next day the manager apologized but it left a bitter taste in my mouth.

Garry H.
Australia
October 10, 2014
Lift noise
Breakfast, friendly staff
When we arrived at hotel, we were greeted with a warm welcome. We were given room 1254 right alongside of lift, the room was not sound proof, we listened to the lift all night, probably why hotel had music on when we arrived. Next day we asked for another room, i was told on return from the days activities a room would be available. Not true, reception wasnt aware of room change. Hotel then tried giving me a smaller size room. I rejected and asked for same size room. Then i had to wait another 1.5 hours for my room to be made up. During this time i thought i would go for a swim, not realising the pool is the size of a fish pond. Eventually i was given a room on floor 18 same size. Staff was very friendly, Hotel breakfast was excellent.

Chris W.
Canada
September 29, 2014
Very good stay
Location, view, quality
It was worth the cost of the one-night stay to be in such a fine hotel. The view of the harbour was wonderful, and the service was excellent. The food was great too. It fills up on the weekends with last-minute visits from the mainland, so book early. The price also goes up closer to the arrival date.

SOH W.
Taiwan
September 25, 2014
A comfortable hotel with good service + good food
good service, good food, value for money
I stayed in this hotel in the past. It is always good staying there.