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Excellent 8.8
Based on 1055 reviews

Recent customer comments

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based on 1055 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.2
  • Food/Dining 8.5

Offer A.
United States
October 27, 2014
Amazing stay
Location, dining, service
Great place to stay, great service, great food, very clean.

Henri B.
October 11, 2014
My stay
Location, bathroom
The waitress at the Tapas restaurant was rude. The next day the manager apologized but it left a bitter taste in my mouth.

Garry H.
October 10, 2014
Lift noise
Breakfast, friendly staff
When we arrived at hotel, we were greeted with a warm welcome. We were given room 1254 right alongside of lift, the room was not sound proof, we listened to the lift all night, probably why hotel had music on when we arrived. Next day we asked for another room, i was told on return from the days activities a room would be available. Not true, reception wasnt aware of room change. Hotel then tried giving me a smaller size room. I rejected and asked for same size room. Then i had to wait another 1.5 hours for my room to be made up. During this time i thought i would go for a swim, not realising the pool is the size of a fish pond. Eventually i was given a room on floor 18 same size. Staff was very friendly, Hotel breakfast was excellent.

Chris W.
September 29, 2014
Very good stay
Location, view, quality
It was worth the cost of the one-night stay to be in such a fine hotel. The view of the harbour was wonderful, and the service was excellent. The food was great too. It fills up on the weekends with last-minute visits from the mainland, so book early. The price also goes up closer to the arrival date.

September 25, 2014
A comfortable hotel with good service + good food
good service, good food, value for money
I stayed in this hotel in the past. It is always good staying there.

Seong C.
September 23, 2014
Excellent hotel
Great services, hospitality and dining.
Absolutely fantastic. Looking forward to my next stay there.

September 23, 2014
Khach san trung tam
Nice pool, room cleanliness, downtown location
Vary nice room and comfortable bed. Easy for meeting and sightseeing. Staff performance well.

September 23, 2014
Location, Value for money, Night entertainment
Hotel located in downtown, easy for transportation. Sightseeing at night is wonderful.

September 22, 2014
Klowloom Shangri-la
Location, room, view

September 18, 2014
Amazing place to stay
location, service and cleanliness
would stay here again, definitely!