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Excellent 8.8
Based on 1042 reviews

Recent customer comments

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based on 1042 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.5

Yuan R.
December 11, 2013
very good foods/good location
foods/location/cleaning room
foods is good , location is very easy access to metro and shopping center. friendly staff and stunning ocean view

Yuan R.
December 11, 2013
good location,
good location, friendly staffs, cleaning room
metro station is just at left hand of hotel lobby, very good location, friendly staffs and cleaning room

Yuan R.
December 11, 2013
good location and friendly staffs
location, room, staff
stayed at very good location, 2 minits walking to metro, eacy to connect everywhere at city.

Yuan R.
December 11, 2013
location, staff and clean room
location, staff, clean room
very good foods, cleanning room with comfortable bed, good location, 2 minits walking to metro

Yuan R.
December 11, 2013
good location
location, staff, view
we stayed here for 2 nights. it has a very good location, easy connect to metro and shopping center, friendly staff

Midori H.
November 24, 2013
comfortable stay at hotel
nice view and good food
it was comfortable stay at hotel with nice food at restaurant.

Chia P.
November 21, 2013
Value for money
near to MTR, shopping area, nice view of harbour
Everything are good, staffs very friendly, just that should have booked the full view of the harbour, side view not so perfect.

Suchart T.
November 11, 2013
Great Location, Good Service
Face to Ocean , Shopping , Many shop surround
The hotel clean room , large room size near shopping , MTR Tsim sha Tsui station

sha L.
November 04, 2013
nice hotel and good sevice
service ,big bed ,nice lobby
overall its a nice hotel ,good business and leisure airtomosphere ,jsut check in take too longt ime and waiting for room over 3 hours cuase the room still dirty when its already 3pm int eh afternnon ,but the duty manger give the complimentary gift as their apology ,so over all don't mind stay next time

Robert G.
United Kingdom
November 03, 2013
Great hotel in every way
Food, Staff & Location
Great stay for the second time. Shangri-La never let you down. Stayed on the Horizol floor which was great as you get a god few extras and late check out